Sales Development Representative (English Required)

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps 
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.

The Sales Development Representative (SDR) is responsible for identifying, validating, creating, and qualifying new account opportunities in assigned accounts, territories, or buying centers for the channel, inside and field sellers to pursue. SDRs use a spectrum of tactics, including phone outreach with voicemail, email, social media, and chat, to connect with prospects and foster meaningful interactions. SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity.

KEY RESPONSIBILITIES

Work under manager supervision to:

• Generate new demand for the channel and sales team.
• Qualify marketing-generated demand before passing to sales reps or account executives.
• Identify and reach out to additional decision-makers and share findings with sales.
• Nurture prospects using various touch tactics to gauge interest.
• Comply with demand management service-level agreements.
• Track and manage account info and activities in Salesforce.
• Engage in productive conversations with target buyer personas.
• Make a high volume of outbound calls.
• Maximize Veeam product coverage within a defined region.
• Coordinate sales activities within the Veeam team.
• Develop and maintain knowledge of Veeam products and their benefits.
• Meet monthly KPIs (e.g., leads converted, leads generated, meetings set).
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.

SUCCESS METRICS

• Activity levels (e.g., talk time, dial and connect volumes, emails sent, social engagement, chat)
• Percentage of opportunities with validated buying group members attached and converted to forecastable sales pipeline.
• Number of qualified appointments set.
• Pipeline generation as in # of opportunities
• Customer outreach - # of meetings set up for sellers.
• Process adherence metrics (e.g., SLAs, cadence execution)
• Pipeline Quality - % of pipeline that close/wins
• New logos

EXPERIENCE

• Professional level English required
• Bachelor’s Degree (a combination of education and experience will be considered)
• Previous sales experience, ideally of high-tech products/services, is a plus
• Outbound calling and/or Revenue Development Representative experience is a plus
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to adapt to changes in roles and responsibilities.

KNOWLEDGE

• Social medias and social selling best practices
• Collaboration across internal teams to ensure actionable results.
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter.
• Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers)
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
• Exceptional verbal and written communication skills