Sales & Digital Coordinator

Part of The Walt Disney Studios, Disney Music Group (DMG) is the music hub for The Walt Disney Company, encompassing all aspects of music commercialization and marketing: recorded music (Walt Disney Records and Hollywood Records), Disney Music Publishing, and Disney Concerts. DMG distributes music both physically and digitally, and also licenses music throughout the world in various forms of media including television, print, gaming, and consumer products. 

Responsibilities and duties:

• Support overall execution of catalog strategy (soundtracks, artists, & concerts)
• Provide support and feedback to find new and exciting ways to continue to develop and grow DMG’s catalog business
• Partner with various teams, including International and Marketing, to effectively support execution DMG’s catalog plan
• Coordinate regular social support for key playlists
• Build presentations for internal and external use
• Coordinate asset development for campaigns by collaborating with key members of the Sales & Digital, Marketing, and third-party agency teams
• Route assets to the proper stakeholders in a timely manner and follow-up for an on-time delivery

Disney Music Emporium support

• Manage orders for fulfillment via the Shopify commerce platform 
• Organize customer service emails (order status, tracking, etc.)
• Support DME virtual store art redesign and asset management 

Allowlist process for UGC platforms

• Process all audio and video requests with UMG to ensure that content is available for social posts. Liaise with DMG’s Legal, Production, Publishing, Sync, Marketing, and Social teams.

Aid with dynamic/fixed playlist curation, research, and calendar updates

• Present fresh ideas for new playlists as well as ideas for refreshes and rebrands to ensure high fan engagement
• Coordinate playlist covers including brainstorming, working with the Creative team to bring ideas to life and, when necessary, approvals through the Marketing team
• Review song performance data to best optimize playlist performance via a variety of reporting platforms.

Utilize systems to proactively spot catalog trends

• System examples include: Spotify for Artists, Apple Music for Artists, Amazon Music for Artists, UMBI, Domo, Chartmetric, Luminate, and the like.
• Constantly have a finger on the pulse of relevant spikes and trends at partners such as TikTok, Facebook, Instagram, and YouTube
• Communicate findings, including context, to key members of the team and use findings to anticipate future opportunities

Partner with project leads to research catalog opportunities (Disney, Star Wars, Marvel, Pixar, Disney Junior, NatGeo, artist catalog)

• Identify ways to creatively support catalog opportunities with our key brands and franchises worldwide.
• Work with data/analytics team when necessary to provide additional context.

Maintain and update overall anniversary/birthday calendar

• Use new and existing resources to ensure that the calendar is always up to date with soundtrack and artist/band release anniversaries and artist birthdays

Assist with UMG playlist team pitches and overall meeting prep. & follow-ups

• Attend bi-weekly meetings and provide input as well as any necessary follow-ups
• Provide weekly new release updates as well as bi-weekly overall project updates
• Create presentations reflecting DMG’s priorities when necessary

Maintain Digital Service Providers playlist compliance / profile management

• Regularly audit playlists and profiles at partners such as Spotify, Apple, Amazon, and YouTube to ensure that changes are made in a timely manner.  Communicate finds to DMG’s DSP leads.

Required Qualifications:

• Minimum 1 year experience, preferably working in the entertainment and/or music industry 
• Avid user of music streaming service(s) such as Amazon, Spotify, Apple, YouTube, etc.
• Extremely detail oriented, with strong follow up skills and work ethic
• Energetic, efficient, excellent time-management skills; this is a fast-paced environment
• Demonstrated adaptability to changes and learn quickly
• Exceptional oral and written communication skills – diplomacy and interpersonal skills are a necessity
• Experience juggling competing tasks, with ability to manage a high-pressure environment.
• Demonstrate curiosity and comfortable with sharing perspectives on assigned topics, prioritize issues, and initiate an appropriate response with minimal supervision.
• Strong knowledge of Microsoft Excel, Teams, Sharepoint, and Office Suite
• Minimum 4 full days a week (Mon-Thurs) in our Burbank office