Sales Enablement Leader

Job Description:

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. 

Pattern is hiring a sales enablement leader to coach and develop our global sellers across our flagship product, 3P Accelerator, and a brand-new product launching in 2025. The sales enablement leader will be responsible for training the sales team to tell a world-class, tech-first story, highlighting our technology, data, patents, and AI features throughout the ecommerce equation that highlight the benefits and values to brands worldwide. 

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest-growing tech companies in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

The Sales Enablement leader will develop the first-ever sales certification program at Pattern and be responsible for creating the program from scratch. The Sales Enablement leader will work closely with the PMM team to determine the messaging and tech features to highlight per product as well as the value drivers. The Sales Enablement leader will also work closely with Sales Leadership to set goals, KPIs, and reporting to ensure program success and that sellers derive value from the coaching and training. This is a full-time role and will work a hybrid schedule based in Lehi, UT.

Frequently Asked Questions

What is a day in the life of a Sales Enablement Leader?

• Drive the creation and execution of a sales enablement plan for our flagship product, 3P Accelerator. Collaborate with PMM, sales leadership, Rev Ops, and Sales Ops to set the strategy.

• Build V1 of the certification program to help sales and ISRs understand and pitch Pattern’s innovative tech across the ecommerce equation. 

• Determine metrics for success and launch of sales enablement programs.

• Work directly one-on-one with sellers and ISRs on their sales pitch and knowledge of Pattern’s data and tech. Coach team members on strengths and areas of opportunity.

• Optimize the certification program and scale to include additional tech capabilities or new tech capabilities as they launch.

• Incorporate KHP (knowledgeable, helpful, present) sales training mentality throughout the coaching process.

What will I need to thrive in this role?

• Sales, Sales Enablement, BDR or Inside Sales previous work experience

• Strong written and verbal communication

• Passion for coaching, mentoring, training, and teaching

• You’re a builder and enjoy creating strategies, programs, and processes from scratch. 

• You are a master at prioritization and know when to say yes to game-changing ideas versus pushing back in a respectable manner.

• You roll up your sleeves to get the job done.

• Ecommerce experience is preferred, but not required.

What does high performance look like?

• You are seen and trusted as a sales enablement leader at Pattern, owning and executing your vision and strategy while soliciting feedback from your stakeholders to optimize your plans.

• You are crystal clear in communicating your vision and plans, everyone knows and agrees with your prioritization and are excited about your deliverables.

• You are an inherent collaborator and can develop relationships with cross-functional teams with ease and build trust quickly to foster teamwork.

• You are a master at balancing strategy creation while also delivering results. 

What is my potential for career growth?

The person in this role will have a deep understanding of the sales process and buyer’s journey. As a result, there are two distinct paths this person can explore. One - the sales path: This can include becoming a seller, a sales engineer, or taking on a sales operations role. Two - the marketing path: This can include product marketing, content marketing, marketing operations, or demand generation. A potential third path would include brand management or customer success - working with brands once they become partners with Pattern.

What does success look like in the first 30, 60, 90 days?

• 30 Days: Listening tour. Meet your stakeholders, shadow sellers, and learn about Pattern and its products. Start creating your high-level vision for sales enablement and the certification plan.

• 60 Days: Finish outlining your certification plan in detail, review with key stakeholders, incorporate feedback, and optimize your plan. Present again and get buy-in on your vision. Begin to create assets so you can start executing. Determine your metrics for success and quick wins.

• 90 days: Created MVP and are in test/pilot with your approach and getting feedback before wider rollout. Begin executing against your quick wins and showcase results from sales/certification quick wins plans at the end of 90 days.

What is the team like?

Sales Enablement sits within the Product Marketing org. You will work very closely with the sales organization (obviously) and Sales leadership. Expect to spend most of your days with sellers, sales leadership, PMMs of the flagship and launch products, Sales Ops, and Rev Ops. The Marketing team follows a hybrid work schedule with Monday, Wednesday, and Thursday in the office and Tuesday and Friday from home.

Sounds great! What’s the company culture?

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions and continues to track the effects of the solutions using data.

• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partners’ expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team

• Video interview with a hiring manager

• Onsite interview with a panel of department leaders

• Professional reference checks

• Executive review

• Offer

How can I stand out as an applicant?

• Discuss professional accomplishments with specific data to quantify examples

• Provide insights on how you can add value and be the best addition to the team

• Focus on mentioning how you would be partner obsessed at Pattern

• Share experience on any side projects related to data and analytics

• Show how you are accustomed to the enterprise selling experience

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

• Unlimited PTO

• Paid Holidays

• Onsite Fitness Center

• Company Paid Life Insurance

• Casual Dress Code

• Competitive Pay

• Health, Vision, and Dental Insurance

• 401(k)

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.