Sales Engagement Consultant, Corporate

8 Months ago • All levels • Sales • $70,000 PA - $90,000 PA

Job Summary

Job Description

The Sales Engagement Consultant/Product Specialist at AlphaSense bridges sales, customer success, and technical support. Responsibilities include providing client support via calls, emails, and chats; conducting training and consultations; assisting sales with pitches and demos; generating content showcasing AlphaSense's value; and identifying product improvement opportunities based on customer feedback. This role requires strong communication and relationship-building skills, the ability to explain complex information simply, and a proactive approach to problem-solving. The position offers extensive client interaction and the chance to influence product development.
Must have:
  • Client-facing experience
  • Superior communication skills
  • Technical aptitude
  • Problem-solving abilities
  • Relationship building
  • Time management skills
Perks:
  • Performance-based bonus
  • Equity
  • Generous benefits program

Job Details

Location: New York City or Remote

Reports To: Director of Customer Success

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,500 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. Come Join Us!

About the Role

The Sales Engagement Consultant/Product Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical support. Product Specialists are tasked with building relationships with prospective clients by providing support and deep technical knowledge to demonstrate the value of AlphaSense while helping to drive adoption.  Due to the extensive exposure that Product Specialists have with clients, they’re also in a prime location to partner with our sales and product teams in determining future product developments that will resonate with the market.

What You’ll Do

  • Customer Support: Product Specialists field support calls, emails, and chats, locally resolving as much as possible. They will port tickets out to appropriate teams when needed and will retain their position as the customer’s point person through resolution.
  • Customer Health: The team works hand in hand with account management, speaking with and visiting users to provide training, customizations, and product consultations.
  • Growth Initiatives: Assist sales in product pitches and demos. The team also runs trial training calls, making the ability to overcome common objectives and communicate our value proposition essential to success.
  • Content generation: Product Specialists identify content that our customers are likely to care about, and package it for distribution by sales and account management. This content should come in the form of timely searches/trends in the market that can be used for demos or email distribution.
  • Product Direction: Because of our Product Specialists’ deep understanding of both our product and customers, they are in a position to field feedback and identify product opportunities, and relay that information across the organization (account management, account executives, product, management).

Who You Are

  • A client-facing professional with a superior ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality.
  • A skilled communicator who can engage at any level of an organization.
  • An energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
  • Eager to learn - Due to our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job!
  • Able to distill and explain complex issues in simple terms.
  • Intrinsically motivated with the ability to contribute to a dynamic and entrepreneurial team culture.
  • Strong time management and task prioritization skills.

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.


Base Compensation Range*: $70,000-$90,000

Additional Components: You may also be offered a performance-based bonus, equity, and a generous benefits program.

*For base compensation, we set standard ranges for all US-based roles based on function, level and geographic location, benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience/expertise and may vary from the amounts listed above.

Similar Jobs

Toast - Director of Revenue Accounting - Fintech

Toast

San Francisco, California, United States (Hybrid)
1 Month ago
Epic Games - Technical Animation Artist

Epic Games

Vancouver, British Columbia, Canada (On-Site)
3 Months ago
Apple - Data Scientist, AppleCare Business Insights

Apple

Sunnyvale, California, United States (On-Site)
2 Weeks ago
Playstation - Senior Manager, Global Privacy Operations

Playstation

London, England, United Kingdom (On-Site)
1 Month ago
bytedance - Quality Analyst - ADSEO (Safety)

bytedance

Gurugram, Haryana, India (On-Site)
5 Months ago
Astra - Sales Development Representative (SDR) - Payments

Astra

New York, United States (Remote)
7 Months ago
Resolver - Vice President Sales

Resolver

London, England, United Kingdom (Hybrid)
1 Month ago
Tide - Sales Development Manager / Financing Advisor

Tide

Berlin, Berlin, Germany (On-Site)
1 Month ago
PhonePe - Area Sales Manager

PhonePe

Kota, Rajasthan, India (On-Site)
2 Months ago
Telastra - Telstra Retail: Customer Service & Sales Consultant

Telastra

Canberra, Australian Capital Territory, Australia (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

OKX - Senior Associate, Legal Operations

OKX

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
9 Months ago
Zazz - Growth Marketing Analyst

Zazz

(Remote)
7 Months ago
Enverus - Principal Data Architect

Enverus

Brno, South Moravian Region, Czechia (On-Site)
2 Weeks ago
Tesla - Mechanical Engineer, Technical Services

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
Budge Studios - 3D Artist Generalist

Budge Studios

Quebec, Canada (Hybrid)
4 Months ago
Playstation - Senior Director, Store Planning & Proposition (4-6 Month Contract)

Playstation

London, England, United Kingdom (Hybrid)
1 Week ago
Arkose Labs - Fullstack Engineer

Arkose Labs

Pune, Maharashtra, India (Hybrid)
3 Months ago
The New York Times - Audience Editor, Video

The New York Times

New York, United States (Hybrid)
1 Month ago
Growe - Customer Support Supervisor

Growe

Colombia (On-Site)
4 Months ago
Gloss Genius - Senior Technical Recruiter

Gloss Genius

New York, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in New York, New York, United States

Nordson Corporation - Assembler I (Molding Operations)

Nordson Corporation

Arab, Alabama, United States (On-Site)
2 Months ago
TTC Global - Test Analyst

TTC Global

Cincinnati, Ohio, United States (On-Site)
1 Week ago
Sonar Source - Product Marketing Manager (Go-To-Market, Content Creation, & Partnerships)

Sonar Source

Austin, Texas, United States (On-Site)
2 Months ago
Saronic Technologies - Assistant Editor/Production Assistant

Saronic Technologies

Austin, Texas, United States (On-Site)
1 Week ago
HCL Tech - Technical Architect

HCL Tech

California, United States (On-Site)
2 Months ago
WebMD - Lead, Data Engineering

WebMD

Newark, New Jersey, United States (On-Site)
9 Months ago
level ai - Sales Development Representative

level ai

Mountain View, California, United States (On-Site)
2 Months ago
Sailpoint - Co-Op, Engineering

Sailpoint

East Durham, New York, United States (On-Site)
1 Month ago
Reddit - Senior Software Engineer, Compute Platform & Orchestration

Reddit

United States (Remote)
1 Week ago
Roblox - Software Engineer, Account Authentication

Roblox

San Mateo, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Sales Jobs

Corsair gaming - Sales Manager

Corsair gaming

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Month ago
Precisly - Regional Director Sales ASEAN

Precisly

Singapore (On-Site)
1 Month ago
Telastra - Telstra Retail: Customer Service & Sales Consultant

Telastra

Townsville, Queensland, Australia (On-Site)
2 Months ago
ChainGuard - Manager, Corporate Sales - East

ChainGuard

United States (Remote)
2 Weeks ago
Sika Group - Inside Sales Representative

Sika Group

Canton, Massachusetts, United States (On-Site)
2 Months ago
Ziff Davis - Talent Acquisition Sourcer

Ziff Davis

Madrid, Community Of Madrid, Spain (Remote)
2 Months ago
Canonical - Partner Sales Manager - Hewlett Packard Enterprise

Canonical

India (Remote)
2 Months ago
Alpha Sense - Talent Acquisition Coordinator

Alpha Sense

New York, United States (Hybrid)
1 Month ago
Sailpoint - Sales Operations Analyst - Strategic

Sailpoint

Austin, Texas, United States (On-Site)
3 Months ago
dun bradstreet - Solution Sales Manager

dun bradstreet

Helsinki, Uusimaa, Finland (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Mumbai, Maharashtra, India (On-Site)

Delhi, India (On-Site)

New York, United States (On-Site)

London, England, United Kingdom (On-Site)

New York, United States (Remote)

New York, United States (On-Site)

United States (Remote)

Bengaluru, Karnataka, India (On-Site)

Canada (Remote)

View All Jobs

Get notified when new jobs are added by Alpha Sense

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug