Sales Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Sales Engineer

Locations: New York, NY | Hybrid

Job Overview:

The Sales Engineer (SE) is responsible for delivering value to Intralinks customers - by collaborating with internal stakeholders to drive sales of Intralinks products, services, and solutions.

The SE works in partnership with the Account Executive (Salesperson) during the pre-sale discovery phase to analyze the secure enterprise collaboration & Services requirements of the prospective customer.  The SE leads and coordinates full customer engagement - including discovery workshops and interviews - before liaising with solution architects and engineers to devise potential solutions that are feasible, attainable, and in line with the customer’s business objectives.

After the contract is executed, the SE will be instrumental in determining all necessary configuration details to build out the Intralinks environment for the customer, discussing and confirming success metrics, and building out the implementation and rollout plan. The SE will also be expected to report back to Intralinks Product Management and/or Product Marketing teams with customer feedback for all new use cases, features, functions, or supporting information that will assist in defining enhancements to the Intralinks product offering.

Day to Day:

• Be the regional point of contact, coordinator and subject matter expert for all services offerings and rollout initiatives of all Intralinks products and services
• Identify critical process and value opportunities within a customer environment and develop long-term relationships through management of these requirements.
• Complete detailed discovery to enable greater understanding of our customers' business to identify how best Intralinks technology can align with our customers business/solve their business problems or meet their business needs.
• Identify critical process and value opportunities within a customer environment and develop long-term relationships through management of these requirements (Pre-sales)
• Work closely with Account Managers to identify new opportunities within existing accounts and serve as the primary solution architect for new use cases or net new opportunities.
• Understand industry security architectures and how Intralinks would form part of a customer’s security solution, to enable them to meet their compliance obligations.
• Make technical presentations and demonstrate how the solutions meet customer needs. Positively differentiate products and services from other options in the market.
• Dynamically influence customers on how products or services best satisfies their needs in terms of quality, price, and delivery.
• Lead a cross functional team on RFI/RFP responses.
• Support marketing activities by attending trade shows, conferences, leading webinars and other marketing events.
• Work closely with Account Executives to identify new opportunities within existing accounts and serve as the primary solution consultant for new use cases or net new opportunities.
• Assist in sales education programmes to empower Account Executives and increase services opportunity creation & pipeline;
• Mentor junior team members and lead SE initiatives and strategies
• Assist in the implementation of SE strategies across the team
• Assist Solution Architects with the initial post-sale Configuration Design Workshop, ensuring transfer of all presales knowledge

• Measure success criteria against customer business goals during POC and ensure post-sale adoption and renewal.
• Support Product Management/Marketing with field information such as feature requirements, product enhancements and new use case scenarios.
• Be available to travel up to 50% of the time domestically and internationally if required.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Bring:

• Proven knowledge of enterprise SaaS VDR solution market and competitive technology landscape.
• Proven experience with Document Collaboration technologies and understanding of how these can address business problems for customers.
• Experience building and conducting software demonstrations that address and map to customer business processes.
• Ability to work with technical teams and personnel to overcome service delivery obstacles with a demonstrated ability to participate effectively as part of and within a team in large integration projects.
• Demonstrated experience of Enterprise Security Architectures.
• Demonstrated experience in creating training materials for internal and external use utilizing video, voice and web-based technologies.
• Experience in working with customers in financial markets for M&A, Alternative Investments and Debt Capital Markets with an understanding of business processes within those verticals.
• Bachelors’ degree in Management Information Systems, Computer Science, or relevant experience in a similar role.
• At least 4 years of experience in presales / sales engineering / solutions consulting.
• Fluent verbal and written communication in English.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.