Sales Engineer II - Loyalty Services
Job Summary
Job Description
The Sales Engineer II at Everi will lead product demonstrations, evaluate customer requirements, act as the technical point of contact throughout the sales and implementation process, work with customers to define system setups, document requirements, manage installations, collaborate with product and development teams to relay customer feedback, and support training, troubleshooting, and integration needs post-sale. They will also manage multiple projects simultaneously with a focus on organization and detail. This role involves connecting customers with Everi's product line, requiring excellent communication skills, understanding of business analysis, and a proven track record of exceeding customer expectations.
Must have:
- Bachelor’s degree in Engineering, Software Development, or equivalent experience
- 2–5 years in software development or technical customer-facing roles
- Strong project management and cross-functional collaboration skills
- Excellent communication; able to simplify technical concepts
- Highly organized and capable of handling multiple priorities
- Proficiency in Microsoft Office Suite
- Understanding of Agile, SDLC, and modern software development methodologies
- Familiarity with software programming frameworks and languages relevant to our products
- Ability to analyze data, generate reports, and draw actionable insights
Good to have:
- Experience in casino/gaming environments, especially with marketing teams
- Comfortable with technical documentation, system setup, and customer interaction
- Casino or gaming industry experience, especially with marketing teams
Perks:
- Competitive salary and benefits package
- Comprehensive healthcare benefits, including medical, dental, vision, pet insurance, gym reimbursement, and more!
- Retirement savings plan with employer match
- Discretionary Time Off (DTO)
10 skills required
Job Details
Sales Engineer II - Loyalty Services - Las Vegas, NV (Hybrid)
Department: Loyalty Services
Employment Type: Full Time
Location: Las Vegas, Nevada - FinTech Innovation Center
Reporting To: Director of Sales Engineering
Description
Everi is seeking talented candidates to join our Loyalty Development Team as a Sales Engineer II. This team plays a crucial role in connecting customers with Everi's exceptional product line. The ideal candidate will possess excellent communication skills and the ability to engage effectively with customers. Additionally, a strong understanding of business analysis, marketing, and a proven track record of exceeding customer expectations are essential.
What Will You Be Doing?
- Lead product demos alongside sales teams, highlighting features, integrations, and timelines
- Evaluate customer requirements to ensure alignment with Everi solutions
- Act as the technical point of contact throughout the sales and implementation process
- Work with customers to define system setups, document requirements, and manage installations
- Collaborate with product and development teams to relay customer feedback
- Support training, troubleshooting, and integration needs post-sale
- Manage multiple projects simultaneously with a focus on organization and detail
Skills, Knowledge, & Expertise for the job:
- Bachelor’s degree in Engineering, Software Development, or related field (or equivalent experience)
- 2–5 years in software development or technical customer-facing roles
- Strong project management and cross-functional collaboration skills
- Excellent communication; able to simplify technical concepts
- Highly organized and capable of handling multiple priorities
- Experience in casino/gaming environments, especially with marketing teams, is a plus
- Comfortable with technical documentation, system setup, and customer interaction
- Focused on solution engineering and integration—no direct sales involved
Technical Requirements:
- Proficiency in Microsoft Office Suite
- Understanding of Agile, SDLC, and modern software development methodologies
- Familiarity with software programming frameworks and languages relevant to our products
- Ability to analyze data, generate reports, and draw actionable insights
- Casino or gaming industry experience, especially with marketing teams, is a plus
What's In It For You?
- Competitive salary and benefits package.
- Comprehensive healthcare benefits, including medical, dental, vision, pet insurance, gym reimbursement, and more!
- Retirement savings plan with employer match.
- Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
Building on a solid culture and resounding positive feedback from Everi employees, Everi continues to receive recognition as a Top Workplace in 2021, 2022, and 2023.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is $75,000 - $85,000 annually.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.
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About The Company
Everi is a diverse collection of brilliant and talented individuals committed to giving patrons and operators alike a premium experience on the casino floor.We are accountants and artists, engineers and visionaries. We dream, design, program, and build. We listen, help, and serve.We believe in Harnessing the power of collaboration, Acting with Integrity, Valuing everyone, and to Exceed expectations and be bold. Our goal is to enable our team to have FUN!
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