Sales Executive II

1 Month ago • All levels • Business Development

Job Summary

Job Description

This Sales Executive II position at Rackspace involves identifying, developing, and closing sales opportunities with new and existing customers in the US market. The role requires managing the complete sales cycle, from lead generation to account management and customer retention, focusing on profitable growth. Responsibilities include building strong customer relationships, presenting IT and business solutions, forecasting sales, and collaborating with internal teams. Success in this position demands exceptional communication, negotiation, and problem-solving skills, along with a deep understanding of cloud technologies and Rackspace's product offerings. The role requires working the night shift to support the US region. The candidate must be proficient in using CRM tools and adhering to company security policies. This role is focused on developing and implementing strategic account plans to generate sustainable revenues.
Must have:
  • Cloud sales experience
  • US region support experience
  • Strong communication skills
  • Negotiation and closing skills
  • CRM proficiency
  • Account planning & forecasting
  • Customer relationship management

Job Details


Cloud Sales - Level II - Night Shift - IN
 
Should have experience in supporting US- Region
 
Job Profile Summary :

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multicloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. 

Career Level Summary 
• Career-developing seller.
• Possesses a working understanding of company products/services and utilizes sales techniques effectively.
• Completes moderately complex sales with minimal supervision.
• Requires working knowledge and experience in own job discipline and broadens capabilities.
• Continues to build knowledge of the company, processes and customers.
• Performs a range of assignments related to job discipline.
• Uses prescribed guidelines or processes in analyzing situations.
• Receives a moderate level of guidance and direction

Critical Competencies 
• Customer Knowledge: Capitalizes on deep understanding of current customer’s organization structure, business processes, strategic objectives and challenges in order to anticipate and meet customer needs.
• Relationship Management: Cultivates relationships with broad groups inside the organization (e.g., leadership team, business partners) and externally with key constituents, partners and allies (e.g., government, industry groups); provides recommendations for managing challenging relationships.
• Negotiatio and Influence: Persuades others by supporting ideas with logical arguments/data, recognizing what information to share and when to share it; builds support to resolve issues and achieve the most favorable outcome for the company.
• Technical Knowledge of Products: Demonstrates knowledge of market segments as well as market data trends and makes recommendations accordingly.
• Systems Thinking: Leads collaboration with key stakeholders and contributes subject matter expertise to develop unique solutions to complex issues. 
 
Key Responsibilities 
• Other Incidental tasks related to the job, as necessary.
• Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams.
• Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies.
• Owns forecasting and account planning on a monthly/quarterly/annual basis.
• Leads a defined sales process for all Rackspace solutions.
• Cultivates new business opportunities for new and/or existing accounts.
• Meets with qualified leads to better understand customer needs and provide proposals.
• Leads efforts to create proposal for solution to prove value add.
• Leads the negotiation, closure, and documentation of customer renewals for customers.
• Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.
• Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales.
• Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.

Skills
• Able to effectively communicate over the phone, through email, and face-to-face.
• Able to overcome a moderate level of resistance that will be encountered early in the sales process.
• Entrepreneurial mindset.
• Able to communicate the same message in a different way to both technical and businessoriented people.
• Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.
• Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.
• Able to influence others in decision-making.
• Superior negotiation skills and the ability to negotiate with many personality types.
• Effective time management skills and the ability to work numerous projects at once.
• Strong problem-solving skills and a high level of patience and the ability to nurture.
• Able to develop and manage internal and external business relationships of various temperaments, talents and convictions. 
undefinedundefinedundefined

Similar Jobs

Tesla - Customer Experience Specialist, Sales

Tesla

London, England, United Kingdom (On-Site)
1 Month ago
GIANTS Software - Game Tester

GIANTS Software

Erlangen, Bavaria, Germany (On-Site)
1 Month ago
Behaviour Interactive - Senior People & Culture Business Partner

Behaviour Interactive

Montreal, Quebec, Canada (Hybrid)
5 Days ago
Far Out Scout - Sales Representative

Far Out Scout

Philippines (Remote)
5 Days ago
N-iX - Junior Financial Accountant

N-iX

Ukraine (Remote)
1 Week ago
Sinch - VP, Partnerships

Sinch

United States (Remote)
5 Days ago
Egnyte - Sales Development Representative

Egnyte

Raleigh, North Carolina, United States (Hybrid)
5 Months ago
The Walt Disney Company - Business Development Manager

The Walt Disney Company

Singapore, Singapore (On-Site)
6 Days ago
Thumbtack - Sales Manager

Thumbtack

Philippines (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Hero Gaming - Business Intelligence Developer

Hero Gaming

Swieqi, Malta (On-Site)
1 Month ago
WebMD - Data Analyst (m/w/d)

WebMD

United Kingdom (On-Site)
5 Months ago
Rackspace Technology - Principal MLOps Engineer

Rackspace Technology

Toronto, Ontario, Canada (Remote)
1 Week ago
Aristocrat Gaming - Sr. Artist I - Illustrator

Aristocrat Gaming

Gurugram, Haryana, India (Hybrid)
1 Week ago
Inspired Entertainment - Field Service Engineer

Inspired Entertainment

Plymouth, England, United Kingdom (On-Site)
1 Week ago
Tencent - HRSSC Lead

Tencent

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
3 Weeks ago
Games For Love - Esports Game Player

Games For Love

Washington, United States (Remote)
6 Days ago
Aristocrat Gaming - Senior Product Manager - Game Sales

Aristocrat Gaming

Las Vegas, Nevada, United States (Hybrid)
1 Month ago
Overwolf - Customer Success Manager

Overwolf

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
The Walt Disney Company - Production Workflow Manager

The Walt Disney Company

London, England, United Kingdom (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Gurugram, Haryana, India

Level AI - FullStack Engineer - AI (Noida, India)

Level AI

Noida, Uttar Pradesh, India (Hybrid)
5 Months ago
Warner Bros Games - Manager, Software Engineering - Development & Testing

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
STAGE - Brand Solution & Partnership Executive

STAGE

Noida, Uttar Pradesh, India (On-Site)
4 Weeks ago
Shaadi - Software Engineer I (Node.js, Python)

Shaadi

Maharashtra, India (On-Site)
6 Months ago
Dream Sports - Manager - Product Operations

Dream Sports

Mumbai, Maharashtra, India (On-Site)
1 Month ago
PwC - IN_Senior Associate_SAP EWM_Enterprise Apps SAP_Advisory_Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
3 Months ago
Meesho - Associate Category - LnB

Meesho

Bengaluru, Karnataka, India (On-Site)
6 Months ago
PwC - Manager|Oracle fusion Finance| Oracle|Advisory|Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
6 Months ago
Smiths Group plc - IT Controls Manager

Smiths Group plc

Pune, Maharashtra, India (Hybrid)
5 Months ago
Coursera - Senior Sales Systems Analyst - Salesforce

Coursera

India (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Bushiroad - Sales & Logistics Team Leader

Bushiroad

Singapore, Singapore (On-Site)
1 Month ago
Keywords Studios (Player Support) - Senior Business Development Manager - Localization & QA Services - North America

Keywords Studios (Player Support)

Illinois, United States (Remote)
2 Days ago
Varonis  - Channel Manager

Varonis

New York, New York, United States (Remote)
6 Days ago
GoMotive - Account Executive, Enterprise - Northeast

GoMotive

United States (Remote)
1 Week ago
ION - Services Director

ION

New York, New York, United States (On-Site)
5 Months ago
version 1 - Sales Director – Financial Services

version 1

Ireland, England, United Kingdom (On-Site)
3 Months ago
Yodo1 - Business Development Manager, Game Publishing

Yodo1

(Remote)
9 Months ago
Coursera - VP, Revenue Operations

Coursera

United States (Remote)
1 Month ago
Ubisoft - Partnership Projects Assistant - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
1 Month ago
Paytm - Team Lead, Area sales Manager & Key Account Manager- Bengaluru

Paytm

Bengaluru, Karnataka, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

England, United Kingdom (Remote)

United States (Remote)

Vietnam (Remote)

Vietnam (Remote)

Sacramento, California, United States (Remote)

New York, New York, United States (Remote)

Los Angeles, California, United States (Remote)

Gurugram, Haryana, India (Remote)

View All Jobs

Get notified when new jobs are added by Rackspace Technology

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug