Sales Operations - GP Review and Audit Associate

2 Months ago • 5-7 Years • Sales

Job Summary

Job Description

The Sales Operations - GP Review and Audit Associate will review Gateway Providers’ Reports, identify licensing opportunities, and coordinate with the Sales team to resolve issues. The role involves communication with key stakeholders regarding client permission changes, maintaining trackers for exceptions and issues, facilitating internal reporting, and acting as a bridge between various teams. The associate will contribute to organizational goals, work independently, and deliver in a fast-paced environment. The associate will be responsible for ensuring data distribution to the correct client entities via packages and to users as negotiated and agreed by a contract.
Must have:
  • Bachelors/Masters in a related field
  • Strong written and verbal communication skills in English
  • Demonstrated problem solving ability with attention to detail
Good to have:
  • Can do attitude and a pro-active hands-on mindset
  • Ability to effectively collaborate with various stakeholders
  • Effectual organizational skills with the ability to deliver in a fast-paced environment

Job Details

Let’s be #BrilliantTogether

ISS STOXX is actively hiring a Sales Operations - GP Review and Audit Associate for Mumbai (Goregaon East) location.

Overview:

The ISS STOXX Index Gateway Providers Review and Audit team is responsible for ensuring that data is distributed to correct client entities via packages and to users as negotiated and agreed by a contract. In future, this team will also be accountable for facilitating changes in client permissions.

We are seeking an Associate who will support these reviews. The ideal candidate will become an orchestrator of various operational activities whilst contributing to key organizational goals. This role will report to the Lead of the Gateway Providers Review and Audit team in Mumbai and build collaborative relationships with various key stakeholders across ISS STOXX divisions.

Responsibilities:

  • Periodic review of Gateway Providers’ Reports

  • Highlight exceptions to Vendors, seeking resolution

  • Identify additional licencing opportunities and directing them to Sales 

  • Co-ordinate with the Sales team for resolving issues

  • Timely communication to key stakeholders for change in client permissions

  • Maintain a tracker and log book for exceptions highlighted and issues resolved.

  • Facilitate internal reporting

  • Acts as a bridge between Client Success, Permissioning  and Sales teams.

  • Enable continuous improvement.

Qualifications:

  • Bachelors/Masters in a related field with 5 to 7 years of post-qualification experience.

  • Ability to work independently.

  • Strong written and verbal communication skills in English.

  • Demonstrated problem solving ability with attention to detail.

  • Can do attitude and a pro-active hands-on mindset.

  • Ability to effectively collaborate with various stakeholders.

  • Effectual organizational skills with the ability to deliver in a fast-paced environment and meet tight deadlines.

  • A strong team player who is organized and meticulous in approach

#ASSOCIATE

#LI-RG1

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

 

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

 

Let’s empower, collaborate, and inspire.

 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

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About The Company

ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently.

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