Sales Operations Manager

6 Months ago • All levels • Business Development

Job Summary

Job Description

Ninja Van seeks a Sales Operations Manager to drive best practices, improve sales processes, and ensure alignment across the business. The role involves reviewing sales data, designing process improvements, and acting as a product champion to drive success in sales operations.
Must have:
  • Sales Operations
  • Process Improvement
  • Salesforce Expertise
  • Data Analysis
Good to have:
  • Continuous Improvement
  • Product Management
  • Collaboration Skills
  • Leadership Skills
Perks:
  • Tech-Enabled Logistics
  • Fast-Growing Company

Job Details

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Sales Operations Manager will be ensuring compliance of the sales team to the Salesforce best practices while overseeing roll-out of product changes and other sales ops initiatives.

Sales Operations

    • Drive Sales Operations best practices and initiatives.
    • Lead continuous improvement initiatives to improve sales operations and ensure alignment across the business.
    • Act as a product champion and collaborate with senior management to drive success across sales operations.

Process Improvement

    • Review sales processes through analysis of historical and current sales data to identify key problems in sales productivity.
    • Design or improve upon existing processes to increase the productivity and effectiveness of the sales teams.
    • Target / Goals : Ensure that deliverables are accurate and delivered in a timely manner.
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