Sales Operations Specialist

2 Weeks ago • 5 Years + • Business Development

Job Summary

Job Description

The Sales Operations Specialist at BytePlus (ByteDance) in Singapore will partner with the business on sales planning, systems optimization, and driving operational cadences. Key responsibilities include managing the Lead to Cash process, designing sales incentive programs, driving business insights, and partnering with BI for reporting. The role requires strong analytical skills, experience with CRM (Salesforce) and lead-generation systems, and a proven ability to build and execute projects. The ideal candidate is a self-starter with at least 5 years of relevant experience in sales operations, planning, and business partnering.
Must have:
  • Sales planning & optimization
  • Lead-to-Cash process management
  • Sales incentive program design
  • Business insights & ROI measurement
  • CRM (Salesforce) expertise
  • 5+ years sales operations experience
Good to have:
  • Experience with Apollo, LinkedIn Sales Navigator
  • BI system & dashboard experience
  • Project management from 0 to 1
  • Adaptability in a high-growth environment

Job Details

Responsibilities
ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. Join the Innovative BytePlus Team As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission. Key Responsibilities: - Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc - Play a critical role in driving the Lead to Cash process - Design, build and run Sales Incentive Programs, SPIFFS and Channel Partner Programs - Drive business insights, measure ROI and assess risks - Partner with BI to streamline and standardize reporting needs - Support Partnership team initiatives and ad hoc projects - Strong advocate for best practices and change management
Qualifications
Who You Are Minimum Qualification - Bachelor’s degree in Business, Finance or a quantitative field of study - Self-starter with at least 5 years sales operations, planning and business partnering experience - Well-versed in CRM (Salesforce) and lead-generation systems such as Apollo, Linkedin Sales Navigator etc - Experience with BI systems and dashboards Preferred Qualifications: - Adventurous and capable of navigating through ambiguities in a high-growth environment - Design, build and execute multiple projects and initiatives from 0 to 1 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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