Job Description
This role involves supporting Go-to-market initiatives by collaborating with onshore and offshore leaders and their teams. Responsibilities include creating sales enablement materials, managing proactive pitches, coordinating with stakeholders for internal events, ensuring content adherence to defined templates, providing market research insights for account planning, supporting case study requests, and building content for internal and external platforms. The role requires strong stakeholder management, excellent communication skills to translate technical content, and the ability to work in a matrixed environment, handle multiple tasks, and manage conflicts efficiently. Proficiency in MS Office is essential.
Good To Have:
- Prior knowledge of Digital Customer Experience
- Experience in Marketing roles
Must Have:
- 4-5 years of relevant experience
- Strong stakeholder and project management skills
- Excellent written and verbal communication skills
- Ability to work in a matrixed environment
- Strong multi-tasking skills
- Ability to manage conflicts efficiently
- Coordinate between stakeholders and manage multiple tasks
- Proficiency in MS Office – PPT, Word, Excel.
Job Description
This role involves working closely with offshore and onshore leaders and their teams to support all Go-to- market initiatives.
- Creation of content and sales enablement collaterals for Customer Experience Offerings meant for internal audiences – Account executives and Sales reps.
- Managing and building of proactive pitches and client-facing collateral.
- Building of relevant collateral and coordination with various onshore stakeholders for internal Capgemini events to familiarize Sales Reps and Account teams with the CX portfolio.
- Ensure all content follows defined templates
- Support information requests and market research requests (search, collate, package and provide right insights and content) for account planning and sales pursuits.
- Support case study/reference requests for pursuits.
- Collaboration (via emails, calls,etc.) with various Practice teams, SMEs, Account Executives across DCX to gather and build content.
- Work with onshore team in building of relevant content for internal portals as well as external websites.
- Sales Operations: Maintenance of sales pipeline and understanding of CRM systems with ability to support requests to build relevant reports and dashboards.
Job Description - Grade Specific
Skills/Qualification
- 4-5 years of relevant experience
- Strong stakeholder and project management skills
- Excellent written and verbal communication skills - should be able to translate technical content into business parlance and build strong marketing and sales-enablement collaterals.
- Ability to work in a matrixed environment
- Strong multi-tasking skills
- Ability to manage conflicts efficiently
- Ability to coordinate between various stakeholders and manage multiple tasks at once.
- Proficiency in MS Office – PPT, Word, Excel.
- Good to have: Prior knowledge of Digital Customer Experience & experience in Marketing roles.
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