Scaled Abuse Analyst, YouTube Trust and Safety
Job Summary
Job Description
- Bachelor's degree in related field or equivalent experience
- 2+ years data analysis experience
- 2+ years project management experience
- Experience working with engineering, product, and operations teams
- Advanced statistical methods knowledge
- Experience with data mining, statistical modeling
- Experience in data management, metrics analysis, experiment design
- Experience with global teams and translating insights into strategies
2 skills required
Job Details
Minimum qualifications:
- Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, a related field, or equivalent practical experience.
- 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
- 2 years of experience managing projects and defining project scope, goals, and deliverables.
- Experience managing partnerships with Engineering, Product, and Operations teams.
Preferred qualifications:
- Experience collecting, managing and synthesizing data sets and information from sources, statistical modeling, data mining and data analysis.
- Experience in data management, metrics analysis, experiment design and automation.
- Experience creating opportunities to innovate, conceptualize and complete while working with global teams.
- Experience translating problem-solving insights into business strategies.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Scaled Abuse Analyst, you will be analyzing scale data and scaled systems of review in a fluid environment. You will be a contributor to the strategy for reducing network issues on YouTube. You will balance the short-term requirements while demonstrating the ability to see the big picture and make quantitatively based recommendations accordingly. You will also be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s community guidelines. This role may require on-call work at weekends on a rotational basis.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Perform fraud and spam investigations using various data sources, identify product vulnerabilities and drive anti-abuse experiments to prevent abuse. Work with engineers and interact cross-functionally with stakeholders to improve workflows via process improvements, automation and anti-abuse system creation.
- Apply advanced statistical methods to data sets to understand the impact of abuse to the YouTube ecosystem. Contribute strategy and development of new workflows against additional known vectors of abuse.
- Learn technical concepts and systems and deliver results using them. Communicate technical results and methods.
- Maintain, foster and promote quality by providing regular feedback metrics to the Global team. Manage technological solutions for streamlining quality assurance and produce training solutions to emergent workflows.
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