SecOps Manager

We are NeoGames (Nasdaq: NGMS), a global leader of iLottery solutions and services to national and state-regulated lotteries.

We are part of the NeoGames Group, an iGaming powerhouse with 1100 employees spread across 8 countries.

At NeoGames, we pride ourselves on our “People first” culture. Not only has it been a core value in our organization for as long as we can remember but it also runs in our DNA and is felt in every aspect of our operations.

We are currently seeking a SecOps Manager.

In this position you will work to implement the Security Operations strategy as part of the cyber security team, to enable secure business operations and missions. 

As a Security Operations Manager, you will be responsible for overseeing the security operations of the Real Money Gaming (RMG) production workloads. You will supervise a team of security professionals to ensure the confidentiality, integrity, and availability of the organization's production information assets. This role requires a deep understanding of security operations, incident response, threat intelligence, and risk management.

The Manager of security Operations will leverage their knowledge of best practices to be able to support the Security Operations policies, standards, and legal requirements while overseeing a team of Security Operations and Engineering SMEs. The Manager, Security Ops will execute Security Ops & Engineering strategy, manage and work with relevant vendors to solve security issues and problems. This role will require a keen understanding of business key assets and processes, unique business requirements, the information security program, and combining this information to address residual risk by recommending security enhancements within the area of responsibility.

• Responsible for the Confidentiality, Integrity, and Availability of PROD systems.

• Lead and supervise our external (MSP) Security Operations Center (SOC) functions that consist of:

• Monitoring, detection and analysis activities

• Threat Hunting

• Threat intelligence activities

• Incident response (IR) activities

• Being the focal point for PROD security incidents – Manage the investigation, provide communication 

• Coordinate incident response process (SOC) for PROD workloads – Lead the incident response process, ensuring security incidents are promptly detected, assessed, and mitigated.. 

• Coordinate and communicate with RMG customers during incidents to provide updates on progress and potential impacts. Communication will be performed in partnership with Product Security and GIS.

• Conducting post-incident reviews, and implementing improvements based on lessons learned..

• Enrich and expand the SOC coverage based on existing/ & new attack vectors.

• Suggest detection and response improvements for GIS as well as the MSP to speed up and/or enhance detection capabilities.

• Ensures security operations playbooks are created and/or in place to cover any identified process gaps and the team is able to execute against them in the absence of leadership.

• Develops and reports key metrics to demonstrate the success of the organization across organizational levels, up to, and including, the Board.

• Ensure the ongoing delivery/implementation of security measures & tools – Work with IT & DevOps to make sure that the security roadmap is fully delivered with optimal quality.

• Assists with setting and advancing the global strategic vision, and execution of Security Operations and Engineering aspects of Our Global Information Security program.

• Monitors industry information technology and security trends, threats, and regulatory trends to identify effects to Security Operations interests and in scope responsibilities.

• Supports acquisition due diligence for information security risks and supports control design for integration.

• Participates in reporting requirements, monthly/quarterly status meetings, and offsites as appropriate.

• Bachelor’s degree in Information Systems, Cybersecurity, or a related field and minimum 6 years of relevant experience. Additional years of relevant experience will be considered in lieu of a degree.

• 3 years of progressive experience leading Security operations and/or SOC teams

• Experience in a leadership position within a Security Operations Center preferred.

• Significant demonstrated experience working with Security Information Event Management (SIEM), Continuous Monitoring, Intrusion Detection/Prevention Systems (ID/PS), Network Traffic Analysis, Incident Response, Endpoint Security Systems, Digital Forensics, WLAN Monitoring, and/or Threat Modeling.

• Ability to develop and track key performance indicators (KPIs) and metrics for operational success.

• Willingness and ability to do hands-on management and response when needed

• Expert knowledge of information security technologies, networking, systems, and infrastructure architecture in a global capacity required.

• Strong organizational skills with the ability to manage multiple projects. Absolute ownership for delivering service and meeting business objectives.

• Self-directed/driven, professionally assertive within our core values.

• Ability to manage complex troubleshooting issues.

• Proven ability to manage competing priorities and work under pressure.

• Must have an in-depth knowledge of security frameworks, compliance requirements, and department planning and operations.

• Self-motivated and willing to take on challenges while adapting to an ever-changing operational environment.

• Excellent analytical and problem-solving skills.

• Strong business acumen to quickly learn new business processes and understand how application performance requirements support the business in achieving revenue and profit goals.

• Excellent collaboration skills – must be eager to work as part of a cohesive team and work as a partner to other teams within Aristocrat, Inc., locally and globally.

• Exceptional communication skills, including the ability to gather relevant data and information, actively listen, dialogue freely, verbalize ideas effectively, negotiate tense situations successfully, and manage and resolve conflict.

• Demonstrated initiative, customer orientation, and teamwork competencies.

• Adaptability, flexibility, and ability to work as part of a team across functional boundaries or in an individual capacity.

• Willingness to work outside of regular business hours as required which can include evenings, weekends, and holidays.

• Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.

• Must excel working in team-oriented roles that rely on the ability to collaborate with others.