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Security and Privacy Operations Manager, Trust and Safety

Telangana, India (On-site)

Security and Privacy Operations Manager, Trust and Safety

1 Month ago • 4 Years + • Operations

About the job

5 skills required for this role

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data-analytics

communication

iterative-process

critical-thinking

presentation-skills

Job Description

The Security and Privacy Operations Manager, Trust and Safety role is responsible for leading global projects to resolve complicated Security and Privacy abuses and build trusted user experiences. You will demonstrate core process knowledge to improve workflows and operational work streams via process improvements and identify automation opportunities. This role will also involve implementing and executing enforcement strategies, managing relationships with internal stakeholders, building consensus, driving issues to closure, helping identify risks and mitigations, and communicating project status. You will also be responsible for ensuring maintenance of thorough documentation of all processes and related metrics dashboards, identifying, developing, and implementing process improvements to help teams scale.

Must have:

Bachelor's degree or equivalent practical experience
4 years of experience in data analytics, Trust and Safety, policy, cybersecurity
Experience with the Android App and its security and privacy features
Cybersecurity and reverse engineering experience
Ability to interact and build strong relationships with diverse technical and non-technical groups

Good to have:

Excellent communication and presentation skills
Data-driven collaborative approach with excellent problem-solving and data analytical skills
Excellent problem-solving and critical thinking skills with attention to detail

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, in building scaled operations or operations management.

Preferred qualifications:

Experience with the Android App and its security and privacy features, cyber security, and reverse engineering.
Ability to interact and build strong relationships with diverse technical and non-technical groups, across all organizational levels with a focus on knowledge sharing and collaboration.
Excellent communication and presentation skills, with the ability to influence cross-functionally at various levels.
Data-driven collaborative approach with excellent problem-solving and data analytical skills.
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing and fast-paced environment.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

Lead global projects to resolve complicated Security and Privacy abuses, and build trusted user experiences with iterative process improvements.
Demonstrate core process knowledge to improve workflows and operational work streams via process improvements and identify automation opportunities.
Implement and execute enforcement strategies.
Manage relationships with internal stakeholders, build consensus, drive issues to closure, help identify risks and mitigations, and communicate project status.
Ensure maintenance of thorough documentation of all processes and related metrics dashboards. Identify, develop, and implement process improvements to help teams scale.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.