At Disney, we're storytellers. We make the impossible, possible. We do this through technology and finding unique solutions to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that provides unparalleled creative content to audiences around the world. "We make magic." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by helping our teams push the limits of entertainment and create the never-before-seen! The leader in this position will be part of a world-class team responsible for the security of Walt Disney Parks and Resorts. You will lead and direct a diverse team of Security hourly Cast Members in multiple operational and specialized responsibilities. You will need to think on your feet, adapt quickly to changing situations, and implement an operational plan in very short time frames. Building partnerships with operational, investigative, law enforcement, and senior leadership partners is important.
This position is based in Anaheim, CA
Communicate and implement Security's mission, vision, and strategies, ensuring alignment with team responsibilities.
Provide active, onstage leadership, deploying resources flexibly based on operational priorities and emergencies.
Engage with Security Cast to set expectations, offer support, and maintain a focus on service and protection.
Foster a positive, collaborative workplace by promoting trust, addressing issues quickly, and supporting Cast relations.
Make high-quality decisions on security issues, accurately judging urgency, response, and need for escalation.
Monitor team and individual performance through metrics, ensuring procedures and training are followed.
Build strong relationships with peers, partners, and law enforcement, emphasizing teamwork and information sharing.
Mentor team members through coaching, feedback, and developmental opportunities.
Model and promote a culture of safety, staying alert to operational needs and trends.
Support the Security Leadership Team with the implementation of Security and Emergency Services strategies.
2+ years of experience leading the operations, services, and activities of a Public Safety, Law Enforcement, Military, Security, or similar team.
Project Management skills - ability to develop project plans.
The ability to identify and resolve issues.
Experience training others and engaging our Cast.
Experience using computers and navigating different tools within a Windows environment.
Strong verbal and written communication skills.
Good decision-making skills and the ability to remain calm and focused during stressful situations and emergencies.
Knowledge of security technical practices including access control, emergency preparedness, crisis management, canine programs, security technologies, surveillance and/or behavioral assessment.
Experience with scheduling practices and collective bargaining agreement environment.
Knowledge of Disneyland Resort property and resources.
High school diploma or equivalent.
Bachelor's degree or higher in Criminal Justice or similar security-related field.
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!
The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…
What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!