Senior Business Associate

6 Months ago • 2 Years + • Marketing

Job Details

Position Overview:
The Business Associate (Retention & Loyalty) role at Head Digital Works is a dynamic opportunity for a talented individual to drive customer retention and loyalty initiatives in the online real money gaming space in India. As part of the team, the Associate will be responsible for developing and executing strategies to enhance customer engagement, increase customer lifetime value, and drive business growth. 

About A23 Brand:
A23 is a leading player in the Indian online real money gaming industry, offering a diverse range of exciting gaming experiences to its users. With a focus on innovation, quality, and customer satisfaction, A23 has established itself as a trusted and respected brand in the market. The brand is known for its commitment to providing a secure and enjoyable gaming environment, as well as for its continuous efforts to enhance user engagement and loyalty through innovative strategies and offerings.

Responsibilities:
1. Develop and execute retention and loyalty strategies to enhance customer engagement and increase customer lifetime value.
2. Analyze customer data and behavior to identify opportunities for improving retention and loyalty initiatives.
3. Collaborate with cross-functional teams including Marketing, Product, Analytics and Customer Support to implement retention campaigns and initiatives.
4. Monitor and evaluate the performance of retention and loyalty programs, and provide recommendations for optimization.
5. Conduct market research and competitive analysis to identify trends and best practices in retention and loyalty strategies.
6. Work closely with the analytics team to track key metrics and KPIs related to retention and loyalty, and provide regular reports to stakeholders.
7. Develop and maintain strong relationships with key stakeholders and external partners to support retention and loyalty initiatives.
8. Stay up-to-date with industry developments and emerging trends in the online gaming space, particularly in India.

Qualifications:
1. MBA from Tier 1 institutes with a focus on Marketing, Business Administration, or related fields.
2. 2+ years of experience in marketing, CRM, or strategy roles, preferably within the online gaming or e-commerce industry.
3. Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
4. Analytical mindset with proficiency in data analysis tools and languages (e.g., SQL, Python, R, Excel).
5. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
6. Proactive and self-motivated with a strong drive for results and continuous improvement.
7. Knowledge of CRM tools and platforms is a plus.
8. Passion for gaming and understanding of the Indian gaming market is highly desirable.

undefinedundefinedundefined

Similar Jobs

ByteDance - Software Engineer, Global Payment Privacy & Security

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Aristocrat Gaming - DevOps Lead

Aristocrat Gaming

Austin, Texas, United States (Hybrid)
1 Month ago
Go Fund Me - Senior Software Engineer (Backend)

Go Fund Me

Buenos Aires, Buenos Aires, Argentina (Hybrid)
3 Months ago
NVIDIA - EDA System Software Engineer

NVIDIA

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
The Walt Disney Company - Technical Assistant

The Walt Disney Company

London, England, United Kingdom (Hybrid)
1 Month ago
Click Therapeutics - Director/Senior Director, Corporate Marketing and Communications

Click Therapeutics

New York, New York, United States (Hybrid)
5 Months ago
PwC - Senior Consultant | Transformation digitale & SI | Retail & Luxe | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
6 Months ago
Voodoo - User Acquisition Manager - Apps

Voodoo

Paris, Île-de-France, France (On-Site)
1 Month ago
Scorewarrior - User Acquisition Manager - Mobile App Networks & DSP

Scorewarrior

Limassol, Limassol, Cyprus (On-Site)
1 Month ago
Blinkhealth - Head of B2B Marketing

Blinkhealth

(Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Sovrun - AI Engineer (Multi-Agent LLM Systems)

Sovrun

Makati, Metro Manila, Philippines (Hybrid)
3 Weeks ago
Patreon - Staff Data Scientist

Patreon

New York, New York, United States (Hybrid)
1 Month ago
DEVOTEAM - Backend Developer Cloud (m/w/d)

DEVOTEAM

Frankfurt, Hessen, Germany (Remote)
6 Months ago
The Walt Disney Company - Software Engineer II - Databases

The Walt Disney Company

Bristol, Connecticut, United States (On-Site)
1 Month ago
Nielsen Holdings - Senior Software Engineer - Windows\C++\.Net -AM-TECH-DA-86

Nielsen Holdings

Gurugram, Haryana, India (Hybrid)
6 Months ago
Meta - Software Engineer, Infrastructure

Meta

New York, New York, United States (Remote)
5 Months ago
ByteDance - Data Researcher - Global E-Commerce Supply Chain & Logistics

ByteDance

Seattle, Washington, United States (On-Site)
6 Months ago
Nagarro - Staff Engineer - DevOps Site Reliability

Nagarro

Colombia (Remote)
3 Months ago
Ubisoft - Technical Artist World (AAA Project)

Ubisoft

Annecy, Auvergne-Rhône-Alpes, France (On-Site)
1 Month ago
ByteDance - Video Experience Software Engineer Intern

ByteDance

San Jose, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Hyderabad, Telangana, India

DNEG - Production Manager/Coordinator/Assistant

DNEG

Mumbai, Maharashtra, India (On-Site)
3 Months ago
PwC - Senior Associate - Python Data Engineer - GDC

PwC

Kolkata, West Bengal, India (On-Site)
7 Months ago
Velotio Technologies - Lead QA Automation Engineer

Velotio Technologies

India (Remote)
1 Month ago
CloudHire - Principal Backend Engineer - TypeScript

CloudHire

Maharashtra, India (Remote)
1 Month ago
KPIT - Android Middleware Developer/Lead/Architect

KPIT

Bengaluru, Karnataka, India (On-Site)
9 Months ago
DS-MAX Properties   - 3D Visualizors

DS-MAX Properties

Bengaluru, Karnataka, India (On-Site)
1 Year ago
WebMD - Senior Specialty Editor

WebMD

Navi Mumbai, Maharashtra, India (On-Site)
6 Months ago
Xentrix Studios - Modeling – Junior Artist

Xentrix Studios

India (On-Site)
5 Months ago
Great Learning - Data Scientist

Great Learning

Bengaluru, Karnataka, India (On-Site)
7 Months ago
ChaotixAI - Game Developer

ChaotixAI

Noida, Uttar Pradesh, India (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Marketing Jobs

NVIDIA - Enterprise PR Manager, India

NVIDIA

Bengaluru, Karnataka, India (On-Site)
1 Month ago
The Walt Disney Company - Senior Manager, DET Marketing Analytics & Reporting

The Walt Disney Company

Santa Monica, California, United States (On-Site)
1 Month ago
Tonies - Trade Marketing Manager

Tonies

Düsseldorf, North Rhine-Westphalia, Germany (Hybrid)
1 Month ago
Assystems - Ingénieur d'étude Electricité H/F

Assystems

Pierrelatte, Auvergne-Rhône-Alpes, France (On-Site)
6 Months ago
CloudHire - Marketing Account Executive

CloudHire

Maharashtra, India (Remote)
1 Month ago
The Pokemon Company International - Sr. Brand Marketing Manager

The Pokemon Company International

Bellevue, Washington, United States (Hybrid)
1 Month ago
Appier - Partner Sales_Mid Market, Digital Marketing

Appier

Tokyo, Japan (On-Site)
5 Months ago
PwC - Manager Corporate Treasury | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
6 Months ago
Aristocrat Gaming - Associate Senior Marketing Designer

Aristocrat Gaming

Lviv, Lviv Oblast, Ukraine (Hybrid)
1 Month ago
Garena - Senior Marketing Specialist

Garena

Hanoi, Hanoi, Vietnam (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

We are one of India's oldest online skill-gaming companies that develop and operate zeal-driven applications for online gaming enthusiasts. With more than 60 million+ users and multiple brand verticals like A23 Rummy, A23 Poker A23 Games and Cricket.com, Head Digital Works has come a long way in the past 17 years. What started from a small garage in 2006 with nothing but a dream - "To become India's leading online gaming portal" has now turned into one of the most profitable start-ups in India that have gone through cycles of angel, venture capital and private equity investments.

We're a diverse group of thinkers and doers who are reimagining what's possible to make it easier for all of us to do what we love in new ways.

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Hyderabad, Telangana, India (On-Site)

Hyderabad, Telangana, India (On-Site)

Hyderabad, Telangana, India (On-Site)

Hyderabad, Telangana, India (On-Site)

Hyderabad, Telangana, India (On-Site)

Hyderabad, Telangana, India (On-Site)

View All Jobs

Get notified when new jobs are added by Head Digital Works

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug