Senior Client Executive

What can you expect?

You will be responsible for growing satisfied client relationships, acquiring new clients and partnering with various resources to provide superior client solutions.  The Senior Client Executive is ultimately fully accountable for all solutions and resource delivery to the client as well as the management and growth of the client P&L, individually and in the aggregate across a book of business. Bringing your commercial acumen and business development skills, you will play a critical role in identifying and securing new business opportunities for Marsh.

We will count on you to:

• Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements

• Communicate client needs and binding instructions to insurers;

• Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents

• Create and present renewal proposals to existing clients

• Contribute to placement strategy

• Negotiate complex insurance programs with underwriters when required

• Advise clients on coverage issues

• Conduct stewardship meetings with client participation

• Along with the team, generate new sales through existing clients and client referrals in accordance with the business plan

• Manage timely billing/collection for each client

• Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities

• Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect

• Participate in professional development activities/courses

• Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients

What you need to have: 

• 10+ years experience in commercial insurance

• Excellent communication in English and French (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization

• Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts

• Developed client relationships with Economic Buyer and Risk Manager

• Good knowledge of client risk issues and Marsh solutions

• Proven track record of effectively managing and retaining renewal business

What makes you stand out:

• Growth focused mindset and ability to participate in industry focused events

• Leadership skills

• Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines

• Broker and/or CIP License

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.