Senior Community Manager

2 Months ago • 2 Years + • Community Management

Job Summary

Job Description

As a Senior Community Manager at MY.GAMES, you will be responsible for developing and executing content plans across multiple social media platforms (Instagram, Discord, Facebook, YouTube). This includes creating engaging textual and visual content, collaborating with the art department, and managing community moderators and volunteers. You will actively interact with players and opinion leaders, gathering feedback and reporting it to product teams. Additionally, you will participate in the development of programs for content creators and promote in-game marketplaces. The role requires strong communication skills, content creation abilities, and experience working with social media communities and influencers.
Must have:
  • 2+ years Community Management experience
  • Social media expertise (Instagram, Discord, Facebook, YouTube)
  • Experience with opinion leaders & outsourcing
  • Strong writing & content creation skills
  • Task management and teamwork skills
Good to have:
  • Mobile game experience (midcore projects)
Perks:
  • Remote work
  • Collaborative work environment
  • Strong team of specialists
  • Opportunity for experimentation and innovation

Job Details

MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.

We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania – and many more.

Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in the Netherlands, Cyprus, Armenia, UAE and Serbia.

Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres – from casuals to shooters.

What you’ll do:
  • Develop content plan, taking into account the specifics of each channel
  • Create textual content independently; and visual content together with the art department
  • Publish content on social networks: Instagram, Discord, Facebook, YouTube
  • Work with community moderators, volunteers, and opinion leaders
  • Communicate with opinion leaders and players on the sites where they are present, answer questions, and help as needed
  • Collect feedback, process it, and present to product colleagues
  • Participate in the development of programs to work with content creators, clans
  • Publish news on the game portal, participate in the promotion of the marketplace
What you need to succeed:
  • 2 years of relevant experience of working as a community manager
  • Experience with social networks: Instagram, Discord, Facebook, Instagram, YouTube
  • Experience working with opinion leaders, outsourcing (moderators, volunteers)
  • Strong word processing skills, ability to create content from a given TOV
  • Skills in setting tasks, monitoring their fulfillment
  • Responsibility, proactive, teamwork skills
Nice to have:
  • Experience with mobile games, especially midcore projects
What we offer:
  • Work remotely from all around the world
  • Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
  • A strong team of specialists across different areas — access unique expertise and professional knowledge
  • Possibility to experiment and work on interesting tasks with ambitious goals — we have all resources to implement new ideas
  • Create great games and win the hearts of players
  • Push the boundaries of the game industry and lead the way forward

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