Senior Community Manager

1 Month ago • 5 Years + • Community Management

Job Summary

Job Description

Playa Games, a mobile game developer based in Hamburg, is seeking a motivated Senior Community Manager to actively support, strengthen, and expand its Shakes & Fidget player community. The role involves acting as a liaison between players and the development team, managing and moderating communities (especially on Discord), and organizing community events and contests. Responsibilities include creating community content such as posts, news, and FAQs, analyzing player feedback to suggest improvements, and collaborating closely with support, marketing, and development teams. The ideal candidate will have at least 5 years of experience in a similar role, excellent communication skills in German (C2) and English (C1), familiarity with platforms like Discord and Reddit, and strong organizational and creative abilities. Gaming experience and an interest in their titles are a plus.
Must have:
  • 5+ years as Senior Community Manager
  • Excellent German (C2) and English (C1) communication
  • Experience with Discord and Reddit
  • Organized, creative, and independent work style
Good to have:
  • Experience in the gaming industry
  • Experience with content creator programs
  • Gamer heart and interest in titles like Shakes & Fidget
Perks:
  • Mobile remote work
  • Flexible working hours
  • Full coverage of Deutschlandticket costs
  • Access to professional gym and personal training
  • Complimentary fruit, snacks, drinks, and lunch
  • Modern, ergonomic workstations
  • Great team with flat hierarchies and regular events
  • One of Hamburg's most beautiful workplaces by the Binnenalster

Job Details

Playa Games ist ein Entwickler von Mobile-Games mit Sitz in Hamburg, mit herrlichem Blick auf die Binnenalster. Seit 2009 entwickeln, veröffentlichen und vermarkten wir mit großer Leidenschaft eigene Rollenspiele, darunter das preisgekrönte Shakes & Fidget und das aktuelle Mobile Dungeon. Bei neuen Projekten verfolgen wir einen klaren Mobile-First-Ansatz. Weitere Plattformen wie Steam ergänzen wir gezielt. Beide Projekte entwickeln wir laufend weiter und bringen regelmäßig neue Inhalte ins Spiel.

Unsere rund 50 Mitarbeitenden vereinen alle Bereiche von der Entwicklung über das Design bis hin zum Marketing unter einem Dach, effizient, direkt und mit viel Herzblut. Was uns auszeichnet, ist die Mischung aus langjähriger Erfahrung, kreativer Leidenschaft und einem klaren Gespür für unsere Community. Unsere Spiele stehen für liebevolle Grafiken, augenzwinkernden Humor und klare Wurzeln im Rollenspiel-Genre.

Zur Verstärkung unseres Teams suchen wir ab sofort einen motivierten Senior Community Manager (m/w/d), der unsere Shakes & Fidget-Spielergemeinschaft aktiv betreut, stärkt und weiter ausbaut.

DEINE AUFGABE

  • Du bist das Sprachrohr zwischen unseren Spielern und dem Entwicklerteam

  • Betreuung, Moderation und Ausbau unserer Communities, insbesondere auf Discord

  • Organisation und Durchführung von Community-Events, Wettbewerben und Livestreams

  • Erstellung von Community-Inhalten wie Posts, News, Umfragen oder FAQ-Beiträgen

  • Analyse des Community-Feedbacks und Erarbeitung von Verbesserungsvorschlägen

  • Enge Zusammenarbeit mit unserem Support-, Marketing- und Entwicklerteam


DEIN WERDEGANG

  • Du hast mind. 5 Jahre Erfahrung als Senior Community Manager oder in vergleichbarer Position, idealerweise im Gaming-Bereich

  • Exzellente Kommunikationsfähigkeiten in Deutsch (C2) und Englisch (C1)

  • Du kennst dich mit gängigen Community-Plattformen wie bspw. Discord oder Reddit aus

  • Empathie, Geduld und ein souveräner Umgang mit verschiedensten Persönlichkeiten

  • Du bist organisiert, kreativ und arbeitest eigenständig

  • Du hast Erfahrung mit Content-Creator-Programmen

  • Gamer-Herz und Interesse an unseren Titeln (insbesondere Shakes & Fidget) oder/und ähnliche Fantasy-/Comedy-RPGs von Vorteil


KLINGT GUT? WEITERE GRÜNDE BEI UNS ZU ARBEITEN:

  • Mobile Telearbeit und flexible Arbeitszeitgestaltung

  • Komplette Übernahme der Kosten für das Deutschlandticket

  • Nutzung des professionell ausgestatteten, firmeneigenen Fitnessstudios inklusive Personal Training

  • Neben dem üblichen Obstkorb, diversen Snacks, leckerer Getränke gibt bei uns auch Mittagessen

  • Einen modern ausgestatteten Arbeitsplatz (ergonomische Stühle, höhenverstellbare Tische und natürlich Laptops)

  • Ein großartiges Team mit flachen Hierarchien und regelmäßigen Teamevents

  • Einen der wohl schönsten Arbeitsplätze Hamburgs direkt an der Binnenalster


Seit 2018 ist Playa Games Teil der Stillfront Group, einer Gruppe unabhängiger Entwickler, Publisher und Distributor von digitalen Spielen mit der Vision, die führende Gruppe von Spieleentwickler und -publishern zu werden.

Similar Jobs

Ramboll3 - Work Environment Coordinator B, East + West

Ramboll3

Aalborg, Denmark (On-Site)
5 Months ago
AdHouse - Media Buyer

AdHouse

Hamburg, Hamburg, Germany (Remote)
1 Year ago
Devoteam - Experienced ServiceNow Consultant

Devoteam

Aarhus, Denmark (On-Site)
1 Month ago
Reddit - Strategic Community Specialist

Reddit

Netherlands (Remote)
2 Months ago
world relief - Community Experience Specialist

world relief

Towson, Maryland, United States (Remote)
1 Month ago
The game - Community Resource Manager

The game

London, England, United Kingdom (Hybrid)
4 Months ago
Loop - Community Manager - Polish Speaker (Freelancer)

Loop

Austria (Remote)
3 Weeks ago
Quantic Dream - Community Developer (M/F/NB)

Quantic Dream

Paris, Île-de-France, France (Hybrid)
9 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

AFRY - Experienced Civil Engineer

AFRY

Herning, Denmark (On-Site)
1 Month ago
Ramboll3 - Project Manager or Bridge Engineer

Ramboll3

Aalborg, Denmark (On-Site)
3 Weeks ago
Tesla - Waste Specialist

Tesla

Brandenburg, Germany (On-Site)
6 Months ago
 Dassault Systèmes - Strategic New Business Client Executive

Dassault Systèmes

Munich, Bavaria, Germany (Hybrid)
3 Years ago
RTL - Marketing RTL

RTL

Germany (On-Site)
1 Month ago
AdHouse - Media Buyer

AdHouse

Hamburg, Hamburg, Germany (Remote)
1 Year ago
Ramboll3 - Project Manager for Road and Traffic Projects

Ramboll3

Aarhus, Denmark (On-Site)
2 Months ago
AdHouse - Senior Performance Marketer

AdHouse

Vienna, Vienna, Austria (Hybrid)
1 Year ago
Tesla - Waste Management Specialist

Tesla

Brandenburg, Germany (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Hamburg, Hamburg, Germany

Adtran - Production Technician (M/F/D)

Adtran

Meiningen, Thuringia, Germany (On-Site)
2 Months ago
RTL - Audit Committee

RTL

Cologne, North Rhine-Westphalia, Germany (On-Site)
1 Month ago
grimlore games - Technical Director

grimlore games

Germany (On-Site)
2 Months ago
Softgames - Unsolicited Application

Softgames

Berlin, Berlin, Germany (Remote)
2 Months ago
Trixstar - Senior Compositing Artist

Trixstar

Berlin, Berlin, Germany (On-Site)
3 Months ago
ALTEN - Test Stand System Commissioning Engineer (all genders)

ALTEN

Wolfsburg, Lower Saxony, Germany (On-Site)
1 Month ago
Plaion - Trainee/in YouTube Channel Management (m/f/d)

Plaion

Berlin, Berlin, Germany (On-Site)
2 Months ago
Tesla - Industrial Mechanic Apprenticeship (m/w/d) 2025

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
6 Months ago
Condé Nast - People Business Partner (All gender welcome!)

Condé Nast

Munich, Bavaria, Germany (On-Site)
1 Week ago
Nagarro - Team Lead SAP SuccessFactors

Nagarro

Germany (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Community Management Jobs

2K - Associate Manager, Social & Community Marketing

2K

Tokyo, Japan (Hybrid)
3 Months ago
vertigoo games - Community Manager

vertigoo games

Istanbul, İstanbul, Türkiye (On-Site)
1 Month ago
Raceward worlds  - Senior Community Manager

Raceward worlds

(Remote)
3 Months ago
Dream Games - Community Specialist

Dream Games

İstanbul, Türkiye (On-Site)
11 Months ago
Brave Group (Language barrier) - TCG / Community Operations Manager

Brave Group (Language barrier)

Japan (On-Site)
1 Month ago
Electronic Arts - Spanish Speaking Community Coordinator

Electronic Arts

Galway, County Galway, Ireland (Hybrid)
2 Months ago
2K - Manager, Social & Community Marketing - Sports

2K

Austin, Texas, United States (On-Site)
3 Weeks ago
blue byte - ubisoft - Community Advocacy Manager

blue byte - ubisoft

Düsseldorf, North Rhine-Westphalia, Germany (On-Site)
2 Months ago
Apple - Community and Communications Manager

Apple

Sunnyvale, California, United States (On-Site)
1 Month ago
Lionbridge Games - Community Coordinator

Lionbridge Games

Quebec, Canada (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Hamburg, Hamburg, Germany (On-Site)

Hamburg, Hamburg, Germany (On-Site)

Hamburg, Hamburg, Germany (On-Site)

Hamburg, Hamburg, Germany (On-Site)

View All Jobs

Get notified when new jobs are added by playa games

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug