Senior Customs Associate

1 Week ago • 3-5 Years • $55,000 PA - $75,000 PA

Job Summary

Job Description

Quince is seeking a Senior Customs Associate with at least 3-5 years of experience in customs brokerage operations or a valid U.S. Customs Broker License. The role involves ensuring timely filing of AMS/ACAS and ISF data, processing customs entries, and resolving exceptions. You will coordinate with internal teams and external supply chain partners for efficient goods clearance and support daily reporting and internal audits. The ideal candidate is detail-oriented, data-driven, and can balance speed with compliance, with experience in e-Commerce and de minimis shipments being a plus. Strong Excel skills and problem-solving abilities are essential for this position.
Must have:
  • 3-5 years in customs brokerage
  • File AMS/ACAS and ISF data
  • Process customs entries
  • Resolve exceptions
  • Coordinate with partners
  • Support reporting and audits
  • Detail-oriented
  • Data-driven
  • Excel skills
  • Problem-solving
Good to have:
  • U.S. Customs Broker License
  • e-Commerce experience
  • De minimis shipments experience
  • Looker experience

Job Details

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

The ideal candidate for the Customs Associate position at Quince is an experienced professional with an understanding of transactional customs brokerage for all modes of transportation, U.S. Customs and PGA regulations, and customs brokerage operations. Experience with eCommerce is a plus. This individual should be detail-oriented and data-driven, and able to strike the right balance between speed and compliance.

 

RESPONSIBILITIES:

  • Ensure timely filing of AMS/ACAS and ISF data, customs entries, and timely exception resolution
  • Ensure timely approval of daily statements to CBP
  • Coordinate with internal teams and external supply chain partners to ensure timely clearance of goods where third-party brokers are used
  • Support daily/weekly reporting and internal auditing

 

DESIRED SKILLS:

  • Proven track record of at least 3-5 years in customs brokerage operations, or holds a valid U.S. Customs Brokers License. If not currently licensed, desire to pursue U.S. Customs Brokers License.
  • Experience working with all modes of transportation, primarily air, truck, and ocean, and experience with PGA declarations. Experience with e-Commerce and de minimis shipments is a plus.
  • Strong excel skills, experience with Looker is a plus.
  • Strong problem-solving capabilities, ability to operate independently with strong judgment when escalating issues.
  • Strong written and verbal communication skills to effectively communicate with customers,  customs authorities, and internal teams.
  • Bachelors degree is preferred but not required.

We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.

Pay Range

$55,000 - $75,000 USD

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 
If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates.
 
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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About The Company

At Quince, we’re not just building teams; we’re seeking individuals who are ready to make significant contributions in a streamlined and efficient environment. Our organizational structure is intentionally lean, allowing team members to have a major impact swiftly and efficiently. This approach ensures that innovation and decision-making processes thrive, enabling you to focus on what truly matters - achieving results and advancing our mission. We craft roles that are not only vital to our business needs but also provide substantial opportunities to make a meaningful impact. Our aim is for every employee’s efforts to directly advance our mission of delivering high-quality products at fair prices.

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