Senior Data Analyst

1 Month ago • 4 Years + • Data Analysis

Job Summary

Job Description

Quince is seeking a talented Data Analyst to join its eCommerce Storefront team. This role is crucial for enhancing the customer experience through data-driven insights and strategic analysis. The Data Analyst will be responsible for transforming data into actionable recommendations to improve customer engagement, increase conversions, and drive revenue growth. Key responsibilities include analyzing customer behavior, developing dashboards for reporting, supporting A/B testing, investigating issues, and performing ROI analysis. The ideal candidate will have a strong analytical background, proficiency in SQL, Excel, and Looker, and excellent communication skills, with at least 4 years of experience in a data science or analytics role within the e-commerce sector.
Must have:
  • Translate data into insights for growth
  • Analyze customer behavior and conversion funnel
  • Develop daily, weekly, monthly dashboards
  • Own ecommerce data capture and accuracy
  • Support A/B and MV testing
  • Perform ad hoc issue investigation
  • Conduct ROI analysis
  • Stay updated on ecommerce trends
  • Bachelor's degree in quantitative discipline
  • 4+ years of data science/analytics experience
  • Proficiency in SQL, Excel, and Looker
  • Excellent communication skills
Good to have:
  • Experience with consumer conversion funnel
  • Experience with eCommerce storefront data
  • Prioritize and deliver multiple work threads
  • Strong personal work ethic and initiative

Job Details

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

Quince is looking for a talented individual to join our eCommerce Storefront team as a Data Analyst. In this role, you will be essential in driving improving the Quince consumer experience through data-driven insights and strategic analysis. You will be responsible for turning data into actionable recommendations to boost customer engagement, increase conversions, and drive revenue growth.

RESPONSIBILITIES:

    • Translate data into critical insights to unlock growth across the Quince ecommerce experience
    • Perform comprehensive analysis of customer behavior on the site and the conversion funnel to make recommendations and implement strategies for improvement
    • Own strategy and development of daily, weekly, and monthly dashboard for reporting both within the ecommerce team and to the Quince leadership
    • Serve as business owner of ecommerce data, ensure comprehensive and accurate event and data capture
    • Support A/B and MV testing, methodology, results analysis, and recommendations 
    • Perform ad hoc issue investigation and quantification of business impact
    • Perform ROI analysis to assess the impact of different initiatives in informing the ecommerce roadmap
    • Stay up-to-date on the latest ecommerce trends and technologies to identify new opportunities for growth

REQUIREMENTS:

      • Bachelor’s degree in a quantitative discipline (Economics, Statistics, Engineering, Applied Mathematics) preferred
      • 4+ years of relevant experience in data science or analytics role
      • Experience with the consumer conversion funnel and eCommerce storefront data 
      • Strong analytical skills and ability to communicate complex data
      • Strong proficiency in SQL, Excel, and Looker 
      • Excellent written and oral communication skills, including an ability to communicate across business areas
      • Ability to prioritize and deliver on multiple threads of work in a fast-paced environment
      • Strong personal work ethic, including personal initiative and ownership
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 
If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates.
 
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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About The Company

At Quince, we’re not just building teams; we’re seeking individuals who are ready to make significant contributions in a streamlined and efficient environment. Our organizational structure is intentionally lean, allowing team members to have a major impact swiftly and efficiently. This approach ensures that innovation and decision-making processes thrive, enabling you to focus on what truly matters - achieving results and advancing our mission. We craft roles that are not only vital to our business needs but also provide substantial opportunities to make a meaningful impact. Our aim is for every employee’s efforts to directly advance our mission of delivering high-quality products at fair prices.

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