Senior E-Commerce Manager

1 Week ago • All levels

Job Summary

Job Description

As a Senior E-Commerce Manager, you will lead and manage the growing e-commerce business within a SaaS company. Your responsibilities include driving revenue growth, optimizing sales strategies, and ensuring seamless operations on a global scale. You will be expected to use data analysis to identify trends, customer behavior, and revenue opportunities. Additionally, you will collaborate with cross-functional teams, monitor KPIs, implement A/B testing, and generate sales reports. Other responsibilities include developing sales plans, adapting to different markets, leading a team of sales professionals, and overseeing international sales operations. You will also be expected to address cultural nuances, regional preferences and comply with local regulations.

Must have:

Strong ability to listen, apply logic, and communicate.
Several years of experience in data analysis and strategic financial decision-making.
Proven track record of driving revenue growth in a SaaS or technology-driven environment.
Exceptional data analysis skills and understanding of analytics tools.
Strong programmatic thinking and ability to design and execute A/B tests.
Excellent communication skills to collaborate with cross-functional teams.
Ability to thrive in a fast-paced, dynamic environment.
Strategic mindset to develop and execute sales plans.
Proficiency in CRM systems and sales analytics tools.
Ability to adapt and make decisions under pressure.

Good to have:

Prior experience managing remote teams and international markets.
A leader who excels in coaching and developing team members.
Understanding of broad company strategies and SaaS industry trends.
Experience navigating international markets.

Perks:

Centrally located office in Stuttgart
Flexible working hours with the option of remote work
30 vacation days per year in a full-time position
Free drinks and weekly team lunch
Personal and professional development opportunities
An international team

9 skills required

9 skills required for this role

Add these skills to join the top 1% applicants for this job

data-analytics

communication

agile-development

innovation

alphabeta-testing

lead-generation

cross-functional

revenue-growth

saas-business-models

Job Details

About Us

AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.

Join us in shaping the future of software technology!

What we are looking for:

To help us on our mission, we are looking for a talented and highly ambitious, Senior E-Commerce Manager to lead and manage the rapidly growing e-commerce business within our SaaS company. The ideal candidate will have a strong background in data analysis, a proven track record in revenue optimization, and a deep understanding of online sales processes. As a Senior E-Commerce Manager you will play a pivotal role in driving revenue growth, optimizing sales strategies, and ensuring seamless operations on a global scale.

Leverage data analytics to identify sales trends, customer behavior, and revenue opportunities
Collaborate with cross-functional teams to develop and refine sales strategies based on data insights
Monitor performance indicators (KPI's) to assess the effectiveness of sales initiatives and adjust strategies accordingly
Lead efforts to maximize revenue through strategies, up-selling/cross-selling, and subscription model enhancements
Implement A/B testing methodologies to refine sales processes and increase conversion rates
Work closely with marketing teams to align sales efforts with lead generation activities
Establish comprehensive sales tracking mechanisms to monitor individual and team performance
Generate regular reports on sales metrics, conversion rates, and revenue projections
Identify areas for improvement and implement actionable recommendations to drive sales growth
Develop and execute sales plans that align with company goals and market demands
Collaborate with regional teams to adapt sales strategies for different markets and customer segments
Drive the implementation of strategic initiatives to penetrate new markets and expand customer base
Lead and mentor a team of sales operations professionals, ensuring their continuous growth and development
Foster a collaborative and results-driven environment that encourages innovation and excellence
Conduct performance evaluations, provide feedback, and identify training needs
Oversee online sales operations across international markets, addressing cultural nuances and regional preferences
Ensure compliance with local regulations and adapt sales strategies accordingly
Collaborate with local teams to gather market insights and adjust global strategies as needed
Remain level-headed and calm under pressure, particularly during high-demand periods or unexpected challenges
Develop contingency plans to address potential disruptions to sales operations

Basic Qualifications:

Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
Easy to work with
Sense of urgency
Several years of experience working in positions responsible for analyzing data to make strategic financial decisions for an organization, with some years in a leadership role
Proven track record of driving revenue growth and optimizing sales processes in a SaaS or technology-driven environment
Exceptional data analysis skills, with a deep understanding of analytics tools and methodologies
Strong programmatic thinking, with the ability to design and execute A/B tests and experiments
Excellent communication skills to effectively collaborate with cross-functional teams and global stakeholders
Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining a high level of attention to detail
Strategic mindset with the capability to develop and execute sales plans that align with company objectives
Proficiency in using CRM systems and sales analytics tools
Ability to adapt to changing circumstances, make decisions under pressure, and lead through uncertainty

Preferred Skills and Experience:

Prior experience managing remote teams and navigating international markets
A leader who excels in coaching and developing team members, fostering an environment of growth, innovation, and high performance
Must maintain a supportive and polite demeanor, balancing confidence with respect in all business interactions
Understanding of broad company strategies, enhanced by knowledge of historical trends and practices within the SaaS industry
Experience navigating international markets and capable of managing relationships across diverse cultural backgrounds

What we offer:

Centrally located office in Stuttgart
Flexible working hours with the option of remote work
30 vacation days/year in a full-time position
Free drinks and weekly team lunch
Personal and professional development potentialities and room for creative ideas
An international team

Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Minh Anh Cao, Talent Acquisition Specialist.

AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all.

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