Senior Engagement Manager

2 Months ago • 10 Years +

Job Summary

Job Description

As a Senior Engagement Manager at Coupa, you will be responsible for the end-to-end implementation of the Coupa solution. This involves managing projects, reporting, risk analysis and mitigation, and aligning resources for successful 'go-lives'. You'll be an ambassador of system expertise and best practices, driving implementation, leading process discussions, and collaborating with partners. Your role includes providing technical and functional expertise, demonstrating the platform, creating implementation templates, and ensuring the successful go-live of customers. This position requires strong client management skills and the ability to execute an implementation plan effectively.
Must have:
  • 10+ years of experience in systems applications consulting
  • Strong client management skills
  • Experience configuring and delivering software demonstrations
  • Bachelor Degree required
Good to have:
  • Experience with Procure to Pay process is highly desirable
  • Experience with Software as a Service
  • Experience with financial accounting software

Job Details

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.  Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.  The Impact of a Senior Engagement Manager at Coupa: As a Sr. Engagement Manager, you would be responsible to deliver the end-to-end implementation of the Coupa solution. These projects can be delivered either directly by the Professional Services team or in support of one of our certified implementation partners. You would be accountable for the successful 'go-lives' of the customer, as well as being the ambassador of system expertise and best practices that would be aligned to the customers’ business goals for choosing Coupa.  Core responsibilities would be to drive the implementation of the end-to-end implementation. This includes managing the reporting, risk analysis and mitigation, as well as aligning the required resources to your project delivery either directly or in concert with the relevant delivery partner. What You'll Do:
    • Help customers focus on their goals and drive the implementation towards a successful, on-time implementation
    • Forge strong partnerships with customers and colleagues
    • Lead all aspects of implementation from mobilization to deployment
    • Lead process discussions for leading practices
    • Collaborate with Coupa services partners during the implementation
    • Engage customers in enlightened business need discussions versus feature/function basics
    • Provide technical and functional expertise to customers during the implementation process
    • Provide strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs
    • Create and/or improve implementation templates, training and presentations
    • Follow Coupa implementation methodology for all customers and tailor to meet each customer’s unique business needs
    • Share relevant prior experiences with customers and colleagues
    • Provide assistance to colleagues where needed
    • Work well in both individual and team settings both on and off client site
    • Manage customers where up to 50% of your time may include travel
    • Provide Coupa platform demonstrations and various trainings
What You Will Bring to Coupa:
    • Experience with Procure to Pay process is highly desirable
    • 10+ years experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
    • Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live procurement, AP and/or Expense Management experience is desired, but not required
    • Experience with Software as a Service is a plus as is any experience with financial accounting, customer management, and sales force automation software
    • Previous senior consulting experience with the following applications is a solid predictor of success: Ariba, Concur, NetSuite, Basware, OB10, Salesforce.com, Workday, Great Plains, ACT, Oracle, SAP
    • Strong written and verbal communication skills
    • Experience configuring and delivering software demonstrations are required
    • Must be able to work in a fast paced and passionate environment
    • Bachelor Degree required
    • Must have shown significant career growth as part of prior experience
#LI-AA2 #LI-Remote Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.  Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Similar Jobs

Icon Creative - Rigging Artist

Icon Creative

Vancouver, British Columbia, Canada (On-Site)
2 Months ago
Ubisoft - Technical Director - Level Design

Ubisoft

Bordeaux, Nouvelle-Aquitaine, France (On-Site)
4 Months ago
Notion - Software Engineer, AI Connectors

Notion

Hyderabad, Telangana, India (On-Site)
9 Months ago
Ion - Product Designer - Graduate Development Program, Italy

Ion

Milan, Lombardy, Italy (Hybrid)
4 Months ago
Riot Games - Staff Software Engineer, Machine Learning - AI Foundations

Riot Games

Los Angeles, California, United States (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Socialpoint - Principal Data Analyst

Socialpoint

Barcelona, Catalonia, Spain (On-Site)
3 Weeks ago
appier - Machine Learning Engineer Intern

appier

Taipei City, Taiwan (On-Site)
1 Month ago
Activate Games - Game Facilitator (Store Associate)

Activate Games

Orlando, Florida, United States (On-Site)
1 Month ago
whimsy games - Technical Director

whimsy games

(Remote)
2 Months ago
Evolution  - Live In-Studio Game Presenter

Evolution

Atlantic City, New Jersey, United States (On-Site)
4 Months ago
Simcorp - Simcorp Dimension Experts

Simcorp

London, England, United Kingdom (Hybrid)
2 Months ago
Nice - Senior Specialist Data Consultant

Nice

Pune, Maharashtra, India (Hybrid)
3 Weeks ago
Crunchyroll - Social Media Manager, EMEA (Anime)

Crunchyroll

London, England, United Kingdom (Hybrid)
5 Months ago
Jane Street - Senior Payroll Specialist

Jane Street

London, England, United Kingdom (On-Site)
2 Months ago
PwC - Manager- Kolkata DN 57 - Technology Consulting

PwC

Kolkata, West Bengal, India (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Jobs in State of São Paulo, Brazil

Side - Video Games Tester - QA Tester

Side

São Paulo, State Of São Paulo, Brazil (On-Site)
2 Months ago
Epic Games - QA Engineering Specialist

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
4 Months ago
ARVORE Immersive Experiences - Tech Artist

ARVORE Immersive Experiences

São Paulo, State Of São Paulo, Brazil (Remote)
3 Months ago
Google - Software Engineer

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
3 Months ago
Ceragon Networks - Project Manager

Ceragon Networks

Rio De Janeiro, Brazil (On-Site)
1 Month ago
kaizen gaming  - Key Account Executive

kaizen gaming

São Paulo, Brazil (Hybrid)
1 Month ago
Google - Tech Lead, Software Engineering (For Women in Tech Candidates)

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
8 Months ago
Evolution  - Project Manager Brasil

Evolution

São Paulo, State Of São Paulo, Brazil (On-Site)
1 Year ago
Match Group - Quantitative Analyst

Match Group

Rio De Janeiro, Brazil (On-Site)
6 Months ago
Capco - Project Analyst

Capco

Rio De Janeiro, Brazil (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Philadelphia, Pennsylvania, United States (Remote)

London, England, United Kingdom (Remote)

Bogotá, Bogota, Colombia (Hybrid)

Atlanta, Georgia, United States (Remote)

Brasília, Federal District, Brazil (Remote)

Dublin, County Dublin, Ireland (Remote)

Ann Arbor, Michigan, United States (Remote)

Los Angeles, California, United States (Remote)

Charlotte, North Carolina, United States (Remote)

View All Jobs

Get notified when new jobs are added by Coupa

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug