Senior Engineer, Application Management(DevOps)

Job Title: Senior Engineer – DORT (GG10)

Role Overview: We are seeking a skilled Lead Engineer to join our dynamic team. The ideal candidate will be maintaining and improving our products, ensuring the reliability and performance of our systems, and supporting our development and business teams in deploying and managing enhancements. A good understanding of data governance and data management principles is essential for this role.

Key Responsibilities:

• Infrastructure Management: Maintain and enhance the infrastructure, ensuring high availability and performance.
• Deployment Support: Assist development teams with the deployment of applications, ensuring smooth and efficient processes.
• Monitoring and Troubleshooting: Monitor system performance and solve issues to ensure optimal operation.
• Automation: Develop and maintain automation scripts to streamline processes and improve efficiency.
• Collaboration: Work closely with development, QA, and operations teams to ensure seamless integration and delivery of software.
• Security: Implement and maintain security standard processes to protect our systems and data.
• Documentation: Create and maintain comprehensive documentation for infrastructure, processes, and procedures. Develop and manage SharePoint sites to facilitate documentation and collaboration.
• Data Governance: Ensure compliance with data governance policies and standards. Implement and maintain data governance frameworks to manage data quality, data lineage, and data privacy.
• Administration: Perform administrative tasks such as managing user accounts, permissions, and roles within various systems.
• Data Upload: Oversee and manage data upload processes, ensuring data integrity and accuracy.
• Access Management: Implement and manage access controls to ensure secure and appropriate access to systems and data.
• IT Service Management (ITSM): Use ITSM standard processes to manage and deliver IT services effectively. Implement and maintain ITSM tools and processes to ensure efficient service delivery and support.
• Data Quality Act as a centralized team to support analysis, fixing, and reporting of data quality issues.
• Collaborate with partners across departments to address gaps and pain points and improve the maturity of the overall process.

Key Skills and Qualifications:

• Technical Expertise: Proficiency in cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and CI/CD tools (Jenkins, GitLab CI).
• Scripting and Automation: Strong scripting skills (Bash, Python, etc.) and experience with automation tools (Ansible, Terraform).
• Problem-Solving: Excellent troubleshooting skills and the ability to resolve complex technical issues.
• Collaboration: Strong interpersonal and communication skills, with the ability to work effectively in a team environment.

• Experience: Previous experience in a DevOps or similar role, with a solid understanding of software development and system administration. Experience working in agile teams with business partners, developers, and testers.

• Data Governance: Knowledge of data governance frameworks and standard methodologies. Experience with data quality management, data lineage, and data privacy.
• Administration: Experience in managing user accounts, permissions, and roles.
• Data Upload: Experience in managing data upload processes and ensuring data integrity.
• Access Management: Experience in implementing and managing access controls.
• Documentation: Strong documentation skills, including the ability to create and maintain comprehensive documentation for infrastructure, processes, and procedures.
• SharePoint: Experience in developing and managing SharePoint sites to facilitate documentation and collaboration.
• IT Service Management (ITSM): Experience with ITSM tools and processes, such as ServiceNow, to manage and deliver IT services effectively. Manage the issue in ServiceNow and communicate updates timely.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

Team and Company Culture:

• Collaborative Environment: Our team thrives on collaboration and open communication. We believe that the best solutions come from working together and sharing ideas.
• Innovation-Driven: We encourage innovation and continuous improvement. Our team is always looking for new ways to enhance our processes and technologies.
• Supportive Atmosphere: We foster a supportive and inclusive environment where team members can grow and develop their skills. Mentorship and professional development are key components of our culture.
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to help our employees maintain a healthy balance.
• Diverse and Inclusive: We value diversity and strive to create an inclusive workplace where everyone feels respected and valued.
• Commitment to Excellence: Our team is dedicated to delivering high-quality work and continuously striving for excellence in everything we do.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.