Senior Engineer - EDR

1 Month ago • 5-8 Years

Job Summary

Job Description

The Endpoint Senior Engineer, Cyber Operations is responsible for post-sales product and service implementation. They complete assigned projects in accordance with the team’s Operational Standard, providing exceptional customer service and meeting consulting billing objectives. The role involves working with Endpoint Security platforms, understanding malware and threats, regular system checks, and providing recommendations to the customer security team. The engineer will triage malware alerts and have knowledge of technologies such as SIEM, DLP, and hybrid/Cloud Security environments. They will also be part of a 24x7 on-call operation, requiring shift hand-over, operational advice, support and escalation, and will be responsible for reporting and documentation.
Must have:
  • Experience in Endpoint Security Platforms (AV, EDR, XDR, DLP, Encryption)
  • Good knowledge on Malware / Threats
  • Working knowledge of Endpoint security technologies like Antivirus, EDR, XDR.
  • Working knowledge of triaging malware alerts
  • Bachelor of Science degree in Computer Science or related field.
Perks:
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities
  • The ability and technology necessary to productively work remotely/from home (where applicable)

Job Details

Endpoint Senior Engineer, Cyber Operations is responsible for post-sales product and service implementation.  Sr. Endpoint Engineers are responsible for completing assigned projects in a manner consistent with the team’s Operational Standard, which emphasizes the importance of providing exceptional customer service.  They are also responsible for meeting consulting billing objectives.

How you'll make an impact:

  • Experience in Endpoint Security Platforms e.g. AV, Endpoint Detection and Response, XDR, DLP, Encryption, etc.

  • Good knowledge on Malware / Threats

  • Working knowledge on endpoint security technologies like Antivirus, EDR, XDR (CrowdStrike, MS Defender, Sentinel One, Endgame), DLP, Encryption

  • Performing regular checks on synchronization, monitoring and health checks

  • Provide recommendation to Customer security team on changes to global policies. Analyze application & Configuration settings, Policies & custom rule sets, historical performance data & provide recommendations. 

  • Working knowledge of triaging malware alerts

  • Working knowledge of security technologies such as SIEM, DLP, UEBA and hybrid/Cloud Security environments

  • Understanding of security by design principles and architecture level security concepts

  • Knowledge of and experience with related Workstation and Server technologies.

  • Knowledge on deployment tools and MDM tools

  • Sound security engineering knowledge (technical) so as to work collaboratively with the Tech Leads and software/products architects to ensure secure Products.

  • Good Knowledge on ITIL, Incident Management, Change Management and Problem Management including analysis and response.

  • Understand and manage the requirements of being part of a 24x7 on-call operation, including but not limited to, shift hand-over, operational advice, guidance, support and escalation.

  • Good knowledge on reporting, documentation etc

What we're looking for:

  • Bachelor of Science degree in Computer Science or related field is required.

  • Expertise with one or more of our core Technology Areas: Security Event Management, Content Protection (DLP, Encryption, Access Control), Endpoint Security typically obtained in 5-8 years.

  • Thorough understanding of large-scale environments

  • Strong presentation and verbal communication skills

  • Process-oriented individual with strong attention to detail, and strong organizational skills.

  • Excellent, detailed writing skills

  • Expert knowledge of using Microsoft Office.

  • Ability to build relationships with and influence other functional areas.

  • Well-developed negotiation skills.

  • Ability to build consensus.

  • Strong interpersonal skills

  • Ability to manage multiple tasks in parallel.

  • This role demands the availability during US working hours(5PM(IST) to 2AM(IST))

  • This role is Work from Office role.

What you can expect from Optiv

  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities.  For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

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About The Company

We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress. Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

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