Senior Engineer, Windows

The ideal candidate should demonstrate responsibility and focus, along with good communication and presentation skills. They should have a solid technical background in Windows Server Infrastructure and related technologies (including hardware, VMware, and storage) including problem solving and resolution, network diagnostics, monitoring, Automation, scripting and documentation.  Experience with IBM BigFix, System Center Suite, AWS & Microsoft Azure & Automation will be an added advantage.

Role Responsibilities

• Support Microsoft Windows 2008/2012/2016 & 2019 server platforms, and images for multiple sites, utilised Active Directory/group policy to support and secure client infrastructure.
• Manage and Support HA infrastructure and related BAU operational work.
• Provide Level 3 support to solve operational and deployment issues, upgrades, migrations, conflicts and client health issues.
• Deploy security updates using BigFix & SCCM, Solve and resolve any encountered issues and maintain compliance levels.
• Vulnerability and threat management of infrastructure.
• Create tools to easily repair WMI and SCCM clients remotely.
• Collaborated with application owners and business relation managers to gather requirements for application deployments.
• Coordinates and manages projects within the team’s scope, creating detailed plans to achieve goals and collaborating closely with the Project team.
• Coordinates emergent architecture and engineering guidelines across the organization, develop and implements policies, standards, and procedures..
• Recommends process automation, enhancements, modifications, and service improvements.
• Upgraded Core Server systems from 2008 R2 to Windows 2016 or later.
• Fix all aspects of SCCM related queries effectively and understand the product flow patch management, software distribution and logging in detail.
• Provide monthly reporting of patching activity; work with local teams to resolve patching issues.
• Administer (monitor, support, prevent, maintain, fix, improve) the virtual and physical VMware & HP blade infrastructure.
• Provide support for projects, infrastructure upgrades, EOL migration and Cloud Migration.
• Provide shift & weekend coverage and on call where required.
• Monitor and manage AWS and Microsoft Azure cloud infrastructure.
• Identify and implement key infrastructure Automations through Powershell and Python.

Candidate profile / Key skills

• Bachelor’s degree or equivalent experience in Computer Science/Engineering or similar technical field
• Minimum 5 years of working experience
• Knowledge on Active Directory, PKI infrastructure, ADFS, IIS, etc.
• Microsoft System Center Configurations Manager(SCCM) & System Center Operations Manager (SCOM) Knowledge
• Virtualisation technologies (VMware /Hyper-V)
• HP servers incl. HP Blades/c7000 enclosures, HP OneView
• Excellent investigation and solve skills of complex issues.
• Capability to resolve and highlight risks (migration risks, design risks etc.) to Management.
• Automation & Scripting skills (Power Shell)
• Operating System knowledge (Windows Server 2008/2012/2016/2019)
• Cloud Infrastructure monitoring tools (DataDog, CloudHealth,etc.)
• AWS & Microsoft Azure

Key Competencies

• Self-starter who can work independently as well as part of a team.
• Attention to detail and ability to look pass the obvious to understand any situation in its entirety.
• Ability to take direction from others when needed and not afraid to ask for help.
• Ability to learn new concepts and products with ease and enjoys the challenge of developing something unfamiliar.
• Ability to think quickly and significantly and look for alternative solutions in significant situations.
• Displays initiative in continuously improving work processes and quality of output.
• Good communication (written and verbal) and interpersonal skills.
• Ability to communicate clearly at a technical and non-technical level.
• Ability to document activities in a clear and concise manner.
• Well-adapted and highly organised
• Ability to work under stress to meet important deadlines.
• High level of accuracy and attention to detail
• Dedicated in working within an ITIL environment.
• AWS and Microsoft Azure cloud infrastructure

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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