Senior Engineering Manager - Backend

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship products include:

1. Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations
2. Suki Developer Platform, a proprietary AI and speech platform, for partners who want to create best-in-class ambient and voice experiences for their solutions. 

Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

What will you do everyday?

As a Senior Engineering Manager in the Backend Engineering team, you will:

• Lead and mentor a team of backend engineers, fostering a culture of innovation and collaboration.
• Drive the technical direction and architecture of backend systems, ensuring scalability, reliability, and performance.
• Collaborate closely with product, design, ML, QA and operations teams to translate business requirements into robust technical solutions.
• Design and implement robust APIs and microservices using Golang and Python.
• Oversee the development, deployment, and maintenance of Backend services.
• Implement best practices in software engineering, including agile methodologies, code reviews, and continuous integration/continuous deployment (CI/CD).
• Monitor and optimize application performance, ensuring high availability and uptime.
• Stay abreast of emerging technologies and industry trends, identifying opportunities to leverage them for competitive advantage.
• Recruit, hire, and retain top engineering talent.
  
  

Ok, you're sold, but what are we looking for in the perfect candidate?

• Strategic: You possess a strong ability to see the big picture, anticipate evolving trends, and align your actions accordingly to drive organizational success.
• Detail-oriented: You're eager to engage actively and make a significant impact. You're comfortable operating both strategically and tactically to achieve key goals.
• Expertise: Your deep experience in building technology platforms allows you to effectively convert complex business requirements into robust solutions for the end users.
• Ambiguity: You thrive in dynamic environments and remain adaptable in the face of evolving information and priorities. You can navigate fluid situations and limited processes to drive your initiatives forward.
• Sense of urgency: You maintain a fast pace without compromising quality, ensuring timely and impactful outcomes.
• Data-driven: You possess a strong proficiency in extracting valuable insights from data and leveraging them to inform effective decision-making.
• Collaborative: You actively foster collaboration, value feedback, embrace continuous learning, and operate with a team-centric mindset.

Requirements*

• 10+ years of experience with at least 4 years as a people manager
• Strong product development experience in building distributed systems and microservices
• Strong programming skills using Go or Python
• Strong foundation in data structures, algorithms and a strong understanding of concurrent programming
• Superior organization, written/verbal communication, interpersonal and leadership skills 
• Ability to collaborate effectively with cross functional teams to solve complex problems and building products spanning across geographically distributed teams to deliver end-to-end products & features
• Ability to multi-task and re-prioritize responsibilities based on changing requirements
• Bachelors/Masters degree from a Tier 1 college or university

It will be a huge plus if you have:

• Experience working with gRPC, gRPC context and Protocol Buffers
• Experience with infrastructure and systems engineering, and scaling services on cloud computing platforms like GCP

Working at Suki:

Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week.

Tell me more about Suki

• On a roll: Named by Fast Company as the Next Big Thing in Tech, by Comparably for the Best Leadership Team, by Frost & Sullivan for a Technology Innovation Leadership award, just to name a few.
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped given her a sense of balance.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country.  We know we are stronger this way, and we look forward to growing our team with these shared values.