Senior Executive - Training & Awareness

3 Months ago • 1-3 Years • Administrative • Operations

Job Summary

Job Description

The Senior Executive - Training & Awareness will support the execution and governance of PhonePe's Training & Awareness program. Responsibilities include executing the annual plan, tracking training progress, managing the LMS, validating target audience data, creating reports, collaborating with stakeholders (Global, Compliance, HR), supporting AC HR screening, and driving awareness campaigns. The role requires experience with LMS administration, excellent communication skills, proficiency in MS Office, and strong time-management abilities. The position reports to the Program Lead within the Ethics & Compliance team.
Must have:
  • Execute T&A annual plan
  • LMS administration
  • Training report creation
  • Stakeholder collaboration
  • Excellent communication
  • Proficient in MS Office
Perks:
  • Medical Insurance
  • Critical Illness Insurance
  • Accidental Insurance
  • Life Insurance
  • Employee Assistance Program
  • Maternity Benefit
  • Paternity Benefit
  • Adoption Assistance
  • Relocation benefits
  • Higher Education Assistance
  • Car Lease

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Synopsis

PhonePe's Ethics & Compliance (“E&C”) team focuses on maintaining a strong corporate culture of integrity by promoting ethical and compliant behavior, and decision-making.

The position reports to the Program Lead to support the execution and the governance of the Training & Awareness (“T&A”) Program. The Program focuses on training and communication campaigns/initiatives across the organization to facilitate behavioral expectations and to understand the E&C requirements on the Code of Conduct, and compliance policies and procedures.

Responsibilities

  • Execute the Program requirements for the T&A Annual Plan as per the enterprise guidance.
  • Support the consistent execution and tracking as per the training escalation protocols.
  • Execute the core elements of the day-to-day Training & Awareness program operations, including course assignments, training reports, troubleshooting, and working on the Learning Management System (“LMS”).
  • Validate the target audience data for compliance training and ensure remediation of gaps – if any
  • Create accurate and clear program dashboards/reports/updates for Leadership and stakeholders including Global stakeholders.
  • Work with the various stakeholder teams such as – Global, Compliance, and HR – in steering the program agenda forward.
  • Support in the reviews of the Anti-Corruption (“AC”) HR Screening process, and training sessions.
  • Collaborate with internal stakeholders and the communications team to drive awareness campaigns.

Minimum Qualifications and Experience

  • Graduate professional with 1-3 years of corporate experience. Experience with LMS and administration would be preferable.
  • Excellent communication, interpersonal, presentation, and facilitation skills with an attention to detail.
  • In-depth knowledge of Microsoft Excel, Word, and PowerPoint is required.
  • Strong time-management skills with the ability to work on multiple projects at a given point in time.
  • Collaboration and Stakeholder Management skills.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



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