Senior Hardware Quality Engineer (Accessories)

5 Months ago • 5-7 Years • Quality Assurance

Job Summary

Job Description

As a Senior Hardware Quality Engineer (Accessories) at WHOOP, you will be responsible for ensuring that all accessory products meet internal quality standards, regulatory requirements, and customer expectations. Your responsibilities will include quality planning, quality assurance, root cause analysis, and continuous improvement efforts. You will work closely with various teams such as Apparel & Accessories, Hardware Engineering, Supply Chain & Operations, and internal Quality teams. You will also report on quality status and risk mitigation in Accessory Program Reviews and define quality deliverables, manage program schedules, define test protocols, coordinate with external labs, and lead root cause analysis to resolve problems.
Must have:
  • Organize and assist with risk assessment on equipment and assembly process.
  • Report quality status and risk mitigation in Accessory Program Reviews.
  • Define Accessory quality deliverables with stakeholders.
  • Define test protocols for accessory products.
  • Facilitate and lead root cause analysis.
Good to have:
  • Six Sigma Green Belt
  • ASQ Certified Quality Engineer
  • Familiar with ISO 9001 Quality Management System Standards
  • Experienced in statistical data analysis

Job Details

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a Senior Hardware Quality Engineer (Accessories) you will work closely with WHOOP Apparel & Accessories, Hardware Engineering, Supply Chain & Operations, and internal Quality teams as you will be responsible for ensuring that all accessory products meet internal quality standards, regulatory requirements, and customer expectations. This role involves quality planning, quality assurance, root cause analysis, and continuous improvement efforts to enhance product reliability and performance.

RESPONSIBILITIES:

    • Organize and assist with the execution of risk assessment on equipment, GR&R, assembly process, and customer use case to meet rigorous quality standards
    • Represent quality and report status and risk mitigation in Accessory Program Reviews
    • Partner with peer teams such as A&A, Supply Chain and Product Engineering to drive data-driven risk mitigation/strategy
    • Report in program reviews and top-level quality performance reviews/dashboards
    • Define Accessory quality deliverables and deliver in collaboration with stakeholders in A&A, Hardware Engineering, Supply Chain,Deployment, and Global Support Services
    • Manage Accessory quality program schedule and respective engagement planning
    • Work with REL Quality Engineering to define test protocols for accessory products to validate durability, safety, and performance
    • Coordinate with external labs and regulatory bodies for certification and/or regulatory requirements 
    • Participate in Accessory program reviews to ensure quality requirements are met
    • Facilitate and lead root cause analysis by using quality tools and corrective/preventive action concepts to resolve high risk/high impact problems/nonconformities
    • Drive on After Actions Review for improvement
    • Establish Whoop QMS system and drive essential processes and quality plans
    • Help to set right metrics to measure Accessory product quality success criteria 
    • Develop quality control plans and partner with local Accessory SQE on implementation for accessory products
    • Centralize all quality function requirements 
    • Support sustaining product quality activities 
    • 30% travel domestically and internationally to partners, suppliers, and contract manufacturers

QUALIFICATIONS:

    • Advanced degree(s) in Engineering, Mechanical, or Material
    • Technical in accessories materials/components and mechanical in wearable electronics (i.e soft goods, metal fabrication, plastics, etc.)
    • Minimum 5-7 years’ in Accessory product quality role in consumer electronics and/or wellness/fitness, high-tech, dedical industries 
    • Strong ability to communicate ideas or viewpoints supported by objective data to influence all levels of the organization to develop and launch products that set the standards of quality in the industry in terms of hardware build quality and user experience
    • Six Sigma Green Belt
    • ASQ Certified Quality Engineer
    • Familiar with ISO 9001 Quality Management System Standards
    • Experienced in statistical data analysis
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. 

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Qualcomm - Staff Software Engineering – Virtual Platforms

Qualcomm

San Diego, California, United States (Remote)
3 Months ago
Airlab Inc  - LEVEL DESIGNER

Airlab Inc

Montreal, Quebec, Canada (On-Site)
1 Year ago
Mattel Inc - Inventory Analyst

Mattel Inc

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
7 Months ago
luxsoft - Product Knowledge Lead

luxsoft

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
LegalZoom - HR Specialist

LegalZoom

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
1 Month ago
Sega (UK) - Localisation QA Project Manager (LATAM - Spanish)

Sega (UK)

London, England, United Kingdom (On-Site)
1 Week ago
Amber - Localization Quality Assurance with Danish

Amber

Montreal, Quebec, Canada (Hybrid)
1 Year ago
Zeeco, Inc. - QC - GET (HO)

Zeeco, Inc.

Mumbai, Maharashtra, India (On-Site)
8 Months ago
Marvell - Senior Staff Post Silicon Bench Validation Engineer

Marvell

New York, United States (On-Site)
1 Month ago
Qualcomm - Post-Silicon Validation - Principal Engineer

Qualcomm

Bengaluru, Karnataka, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

bytedance - Software Engineer Intern, Information System - 2025 Start

bytedance

Dubai, Dubai, United Arab Emirates (On-Site)
4 Months ago
Zones - Senior Management Accountant

Zones

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
1 Month ago
Fortra - Software Engineer III

Fortra

Armenia (On-Site)
2 Weeks ago
JMA - Data Analyst (Power BI)

JMA

Syracuse, New York, United States (On-Site)
1 Week ago
Ansys - Software Engineer II - Systems Integration

Ansys

Exton, Pennsylvania, United States (On-Site)
2 Months ago
Thatch.ai  - Implementation Manager

Thatch.ai

Austin, Texas, United States (Remote)
4 Months ago
Saviynt - Identity Security Practice - Director, Professional Services

Saviynt

Atlanta, Georgia, United States (On-Site)
1 Month ago
ComeOn Group - Payment Solutions Specialist

ComeOn Group

Malta (Hybrid)
3 Months ago
AppLovin - Director of Finance

AppLovin

Palo Alto, California, United States (On-Site)
2 Weeks ago
Sprinkler - Technical Consultant

Sprinkler

Gurugram, Haryana, India (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Boston, Massachusetts, United States

Fortra - Sr. Director, Security Operations

Fortra

United States (On-Site)
1 Month ago
GHX - Supervisor, Contract Operations

GHX

United States (On-Site)
3 Weeks ago
Greenworks Sunrise Global Marketing - Field Service Technician

Greenworks Sunrise Global Marketing

Orlando, Florida, United States (On-Site)
1 Month ago
Roblox - Senior Corporate & Securities Counsel

Roblox

San Mateo, California, United States (Hybrid)
1 Week ago
Dialpad AI - Account Executive, Mid-Market

Dialpad AI

Tempe, Arizona, United States (On-Site)
2 Months ago
Daybreak - Director, Brand Marketing

Daybreak

San Diego, California, United States (Hybrid)
3 Months ago
Snap Mobile INC - Account Executive

Snap Mobile INC

Boise, Idaho, United States (On-Site)
1 Month ago
Marvell - Sr. Engineer, Digital IC Design

Marvell

Santa Clara, California, United States (On-Site)
2 Months ago
Lambda - Staff Security Engineer

Lambda

San Francisco, California, United States (Hybrid)
1 Month ago
Interactive Brokers - Senior Cloud Platform Engineer

Interactive Brokers

Greenwich, Connecticut, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Quality Assurance Jobs

Critical mass - QA Specialist

Critical mass

San José Province, Costa Rica (On-Site)
2 Months ago
lifechruh - Staff Quality Engineer

lifechruh

Edmond, Oklahoma, United States (On-Site)
9 Months ago
hogarth - QA Analyst

hogarth

Porto Alegre, State Of Rio Grande Do Sul, Brazil (Hybrid)
1 Week ago
Valeo - VIE Quality Engineer

Valeo

Zaragoza, Aragon, Spain (On-Site)
3 Months ago
PlayStation Global - QA Lead (Contract)

PlayStation Global

Los Angeles, California, United States (On-Site)
7 Months ago
TTC Global - Software QA Engineer (TOSCA exp)

TTC Global

Houston, Texas, United States (On-Site)
2 Months ago
Sunblink - Senior QA Analyst

Sunblink

Boulder, Colorado, United States (Remote)
1 Month ago
Egnyte - QA Automation Engineer (Python)

Egnyte

Poznań, Greater Poland Voivodeship, Poland (On-Site)
4 Months ago
The Walt Disney Company - Quality Inspector for Mechanical Parts

The Walt Disney Company

Île-de-France, France (On-Site)
4 Months ago
SuperPlay - QA Operations and Monetization Engineer

SuperPlay

Bucharest, Romania (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Doha, Doha Municipality, Qatar (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

View All Jobs

Get notified when new jobs are added by whoop

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug