Senior IT Infrastructure Engineer

Role: Senior IT Infrastructure Engineer

Location: Bengaluru, India - (Hybrid)

About Reltio

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary

We are looking for someone to join the IT Support & Operations team for our Reltio Bangalore office. As an Sr. IT Infrastructure Engineer, you are responsible for providing a broad range of technical support and implementation for IT infrastructure and services including network, telecom, office security, audio/video, and more . You will configure, install, and maintain hardware and infrastructure systems, software programs, and assist with upgrades and integrations. Provide repair and troubleshooting support, which may be performed onsite or remotely using virtual meetings. Research current offerings and make recommendations for improvements to existing systems and services. You will contribute to the assessment and documentation of IT processes.

Job Duties And Responsibilities

IT Infrastructure

• Build, support, and sustain the internal IT corporate IT infrastructure at Reltio:, including:
• Network equipment and services
• Physical office security systems and cameras
• Audio/Video systems and conference rooms
• Telephony services
• Perform daily operations duties (configuration, monitoring, patching, and upgrading infrastructure).
• Identify, diagnose, and resolve network problems as they arise
• Manage physical security card access for employees and guests in Reltio offices
• Support Audio/Video systems for office conference rooms and all hands meeting events
• Work with infrastructure vendors for onsite and remote work at Reltio offices.
• Availability for on call support