Senior IT Operations Engineer
Job Summary
Job Description
The Senior IT Operations Engineer will join the Global IT Operations Team in Cognite's Bengaluru office. The role involves architecting and deploying solutions across Azure, GWS, and Atlassian, managing IAM, user provisioning, and SaaS applications. The engineer will also troubleshoot technical issues, manage automation pipelines using Terraform, PowerShell, Python, and GitHub, and provide hands-on support, including access management. Furthermore, the role encompasses resolving support issues related to various SaaS applications and documenting IT processes. The candidate will be expected to have a forward-thinking approach and commitment to IT excellence. Cognite is a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform.
Must have:
- Experience in IT Cloud Infrastructure.
- Technical experience in Microsoft (EntraID/Intune), Azure and GWS.
- Code and script experience in PowerShell, Python, Terraform, and GitHub.
- Experience with ITSM tools, preferably Jira Service Management.
- A Bachelor's or Master's degree in Information Technology or similar.
Perks:
- Join an organization of 70 different nationalities with Diversity, Equality and Inclusion (DEI) in focus.
- ITPL office location (Bengaluru)
- A highly modern and fun working environment.
- Flat structure with direct access to decision-makers.
- Opportunity to work with and learn from the best people.
- Hybrid work environment globally.
14 skills required
Job Details
About Cognite
Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.
Learn more about Cognite here
Our values
Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.
Join the Global IT Operations Team in Cognite's Bengaluru office! Bring your technical expertise, forward-thinking approach, supporting mindset, and commitment to IT excellence to impact our Global Operations.
Roles and Responsibilities
- Cloud Infrastructure Management:
- Architecting and deploying integrated solutions across Azure, GWS, and Atlassian.
- Ability to design, implement, and manage solutions within Microsoft Azure and M365.
- Operations on IAM, user provisioning, and SaaS management.
- In-depth technical knowledge of MDM in Microsoft Intune and Jamf Pro.
- Troubleshooting and supporting complex technical issues across Cognite platforms. Understanding and contributing to code automation pipelines.
- Utilizing Terraform for infrastructure as code management. Utilizing PowerShell and Python for system automation. Managing version control and CI/CD pipelines using GitHub.
- Hands-On Support
- Access management for internal and third-party systems and applications.
- Automation and integration requests. Develop and maintain critical IT systems.
- Technical Troubleshooting
- Resolve support issues related to Azure (Intune/Entra ID), Google Workspace, Atlassian (Jira, Confluence), Slack, and other SaaS applications.
- Documentation: Document IT processes in our knowledge base. Collaboration: Work closely with the organization to leverage expertise for efficient IT operations.
You do not give up easily and have the patience to troubleshoot:
- Operating Systems: MacOS & WindowsSecurity
- Tools: Microsoft Defender, Intune, Jamf Pro, and Jamf ProtectCloud
- Platforms: Azure & M365, Google Workspace
- Atlassian Products: Jira, Confluence
- SaaS Applications: Various third-party SaaS applications
- Identity Management: SAML SSO & SCIM
- Scripting and coding: PowerShell, Python, Terraform, GitHub
We believe most of these should match your experience
1.Experience: 5-8 years of experience in IT Cloud Infrastructure
2.Technical experience in Microsoft (EntraID/Intune), Azure and GWS
code and script experience in PowerShell, Python, Terraform, and GitHubITSM
3.Tool Proficiency: Experience with ITSM tools, preferably Jira Service Management
4.Educational Background: A Bachelor's or Master's degree in Information Technology or similar
has relevant experience in IT Operations and IT Cloud
5.InfrastructureTeam Player: A collaborative spirit who loves to share, inspire, and work with
colleagues
6.Technical Skills: Relevant technical skills to contribute effectively to the team's tasks
Service-Minded: A service-oriented mindset, energized by interacting with colleagues
Join the global Cognite community! 🌐
- Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝
- ITPL office location (Bengaluru)
- A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more
- Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
- Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
- Hybrid work environment globally
Why choose Cognite? 🏆 🚀
Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇
Apply today!
If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team.
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