Senior Legal Operations Specialist

3 Months ago • 4-8 Years • Legal • $132,900 PA - $199,300 PA

Job Summary

Job Description

The Senior Legal Operations Specialist at Sony Interactive Entertainment will manage and optimize relationships with external vendors, focusing on outside counsel. Responsibilities include strategic oversight of engagements, performance evaluation, cost management (negotiating fee structures and scrutinizing invoices), reporting and analytics on legal spend, vendor performance monitoring, and ensuring compliance. The role requires strong analytical skills, proficiency in data analysis and legal billing practices, excellent communication and negotiation skills, and collaboration with internal teams. Experience in vendor management or law firm operations is preferred but not required.
Must have:
  • Vendor management expertise
  • Advanced data analysis skills
  • Excellent communication & negotiation
  • Legal billing analysis
  • Compliance & risk management
  • Strong organizational skills
Good to have:
  • Experience with e-Billing, SAP, CLM
  • Understanding of legal services
  • Law firm operations knowledge
Perks:
  • Top-tier benefits package (medical, dental, vision)
  • Matching 401(k)
  • Paid time off
  • Wellness program
  • Sony product discounts
  • Bonus package (potential)

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Senior Legal Operations Specialist
San Mateo, CA (hybrid) - will require coming into our offices 2 times per week

Role Overview:
Sony Interactive Entertainment's Legal Operations team is looking for a Legal Operations Program Specialist, Vendor Management, to support the Legal Department’s vendor portfolio, with emphasis on outside counsel vendor management. In this role, you will be responsible for managing and optimizing relationships with our external vendors. This role involves strategic oversight of engagements, performance evaluation, and ensuring that our external legal partners provide the highest level of service and value. You will collaborate closely with internal stakeholders to ensure that our needs are being met efficiently and effectively.

Relationship Management:

  • Develop and maintain strong, strategic relationships with billing departments to foster collaboration and trust.
  • Act as a liaison between internal Legal teams and vendors to ensure seamless information flow.

Engagement Oversight:

  • Collaborate with internal Legal teams to understand their needs, project scopes, and identify suitable outside counsel for specific matters.
  • Ensure alignment of outside counsel services with business objectives and Legal requirements by conducting needs assessments and regular check-ins.
  • Manage the onboarding process for new vendors, ensuring they understand expectations and procedures.

Cost Management:

  • Analyze billing practices, scrutinize invoices, and manage legal spend associated with outside counsel, identifying opportunities for cost savings and efficiencies.
  • Negotiate fee structures, billing terms, and other contractual arrangements with vendors to maximize value.

Reporting & Analytics:

  • Prepare and present regular reports on outside counsel performance, engagement metrics, and legal spend to senior management and stakeholders.
  • Utilize data analytics to identify trends, performance gaps, and opportunities for improvement in outside counsel relationships.

Accountability & Performance Evaluation:

  • Monitor and assess the performance of vendors against established service level agreements (SLAs) and key performance indicators (KPIs).
  • Conduct regular reviews of outside counsel engagements, including feedback sessions and performance evaluations, to identify strengths and areas for improvement.
  • Implement strategies to enhance vendor quality and efficiencies.
  • Develop and implement budgetary controls and processes to better manage vendor spend.

Compliance & Risk Management:

  • Ensure that vendors adhere to company policies, compliance requirements, and best practices in risk management.
  • Conduct due diligence on outside counsel to assess their capabilities, areas of expertise, and risk profiles.

Training & Development:

  • Facilitate training sessions for internal teams on best practices for managing vendors and outside counsel relationships, including communication and performance feedback.
  • Keep internal stakeholders informed about changes in outside counsel practices, capabilities, and offerings through regular updates and workshops.

Legal Operations Team Support

  • Advise on strategic ad-hoc projects and initiatives.
  • Support existing tools and processes.

Skills and Qualifications

  • Extensive experience in vendor management is preferred but not required.
  • Highly analytical with mastery of advanced data functions (pivots, vlook, formulas, etc.).
  • Willingness to ramp up on new technologies and act as a subject matter expert (e.g., e-Billing, SAP, CLM, Matter Management, etc.)
  • Advanced Office 365 experience (Word, Excel, PowerPoint, etc.).
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to analyze financial data and legal billing practices effectively.
  • Ability to communicate insights clearly, both in writing and verbally, to a diverse audience, accounting for varying subject matter backgrounds.
  • Strong organizational skills with the ability to manage multiple relationships and projects simultaneously.
  • Ability to interpret and negotiate basic engagement terms.
  • Proven ability to effectively collaborate with internal teams.
  • Ideally a strong understanding of legal services, law firm operations, and the legal industry landscape.
  • Experience in a corporate outside counsel management function or law firm equivalent (pricing, budgeting, project management, etc.) preferred but not required.

#LI-SF1

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$132,900 — $199,300 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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