Senior Manager

1 Month ago • 10-14 Years

Job Summary

Job Description

The Senior Manager will lead a team, managing client relationships and expectations within the delivery scope. Responsibilities include leading Solution Architects, Integration Consultants, and Solution Consultants in delivering RapidResponse solutions, driving planning software implementation, translating business requirements into product specifications, and managing multi-crore projects. The role involves driving team targets, developing client service roadmaps, and acting as a trusted advisor. The candidate will also be responsible for managing client relationships and expectations within the original scope of delivery, effectively balancing client satisfaction with representing both the client and the company's best interests. This role requires the ability to effectively communicate with all levels within the organization, including C-level Executives. The candidate should be willing to provide both a big picture view of client engagement as well as take a “roll up your sleeves” attitude towards project delivery.
Must have:
  • 10+ years of Supply Chain industry experience.
  • Experience managing large-scale implementations.
  • Expertise in Technical Project Management.
  • Experience in implementing planning solutions.
  • Experience with Agile Principles and Scrum Master certification.
Good to have:
  • Experience with Kinaxis, Blue Yonder, or O9
  • College/University degree in relevant field

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities:

- Led a team of (Solution Architects,
Integration Consultants, and Solution
Consultants) against the delivery of
RapidResponse solution for clients’ most
pressing business needs.
- Manage client relationships and
expectations within original scope of the
delivery, working to mitigate multiple
agendas and tight timelines.
- Take ownership of balancing the overall
satisfaction of the client, while effectively
representing both the client and our best
interests.
- Ability to drive and govern planning
softward implementation methodology
using standard framework - Design, Build,
Test & Deploy.
- Key responsibilities include understanding
business requirements and translate into
related product specifications/user
stories definition to assist and guide
Solution Architects/Consultants on
application configuration aspects
- Toggle between delivery on single focus
client projects and large-scale multi-year

rollouts, with team sizes up to 10
resources and multi-crore budgets.
- Drive towards achievement of team
utilization, revenue, and management
targets.
- Work with the Management consulting
colleagues, Client Partners and Kinaxis
and related partners to develop and
support client services solution roadmap.
Administer projects across the
engagement lifecycle.
- Be a trusted advisor to customers as a
part of their business transformation
journey by assisting them on solution
adoption through center of excellence
(COE) setup and change management.


Mandatory skill sets:

- Minimum 10 years Supply Chain industry
experience, managing large scale
implementations in software consulting
services.
- Practice Agile Principles, Scrum Master
Certification
- In depth Technical Project Management
expertise, with at least 2 years
demonstrated experience of
implementing planning solutions.
- Previous history delivering on multi-phase
projects, rolled out over a period of 2+
years for Enterprise clients.
 Able to travel 50-75% of the time mostly
in India
 Ability to effectively communicate with all
levels within the organization, including
C-level Executives.
- Willingness to provide both a big picture
view of client engagement as well as take
a “roll up your sleeves” attitude towards

project delivery.
- Experience with supply chain integrated
business planning solutions such as
Kinaxis, Blur Yonder, O9 etc.
- Delivering on projects and programs with
a global focus for external clients.


Preferred skill sets: -Proven record of execution to time and

budget.
- College/University degree - Business,
Supply Chain, computer science, process
engineering preferred.
- Assess project performance and
document lessons learned to increase
institutional knowledge. Ensure solutions
team adheres to Kinaxis methodologies
and quality standards
- Previous experience working in a
Management Consulting/ Technology
Product implementation environment.

Years of experience required: 10 - 14 Years

Education qualification: B.Tech/B.E/M.Tech/M.E/MBA/MCA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Kinaxis

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Continuity Management (BCM), Business Performance Management, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Customization and Development, Data Flows, Data Integration, Delivery Excellence, Downtime Reduction, Embracing Change, Emotional Regulation, Empathy, Enterprise Resource Planning (ERP) Software, ERP Strategy, Implementation Research, Inclusion, Influence, Informatics, Intellectual Curiosity {+ 25 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


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