Senior Manager Data Science

2 Months ago • 5 Years + • Data Analyst • $96,000 PA - $165,000 PA

Job Summary

Job Description

The Senior Manager of Data Science will leverage statistical, probabilistic, and economic principles to boost revenue across Sphere Experience ticketing and hospitality. This role involves collaborating with various departments (Data & Analytics, Revenue, Sales & Marketing, Ticketing) to extract insights from large datasets, create data-driven solutions, and ensure data integrity. Responsibilities include developing occupancy models, building forecasting models for pricing and inventory, measuring marketing campaign impact, designing data pipelines, implementing data governance policies, and presenting analyses to non-technical audiences. The ideal candidate will possess strong experience in data science, data engineering, and data governance, preferably within the sports, entertainment, or hospitality industries.
Must have:
  • 5+ years relevant experience
  • Data pipeline building (Spark/Airflow)
  • Data governance framework experience
  • Python or R scripting
  • SQL and NoSQL database experience
Good to have:
  • Cloud platform familiarity (Azure, AWS, GCP)
  • Data warehousing technologies
  • Tableau experience
  • Ticketmaster application experience
Perks:
  • Upskilling opportunities

Job Details

Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.

Who are we hiring?

The Sr. Manager of Data Science will apply an understanding of statistics, probabilistic thinking, and economic theory to grow revenue across all Sphere Experience ticketing and hospitality products. The Sr. Manager of Data Science will collaborate across multiple departments (Data & Analytics, Revenue, Sales & Marketing, and Ticketing/Box Office) to extract meaningful insights from large datasets, build data-driven solutions, and ensure data integrity and compliance. The Sr. Manager of Data Science will leverage both technical and analytical skills to help optimize data pipelines, design scalable solutions, and implement best practices for data management and governance.

What will you do?

Work directly with the Data & Analytics stakeholders on the development, deployment, and evaluation of Sphere Experience occupancy models to maximize revenue.

  • Work directly with Revenue stakeholders and 3rd party partners to build and maintain forecasting models to that optimize pricing and inventory strategies accordingly.
  • Work closely with Marketing and Sales teams to measure impact of campaigns and initiatives on future demand.
  • Collaborate with IT and data engineering teams to design and build scalable and efficient data pipelines that integrate data from multiple sources.
  • Implement and enforce data governance policies to ensure data quality and integrity. 
  • Define and monitor data lineage, metadata management, and auditing processes.
  • Assist in updating weekly ticket sales metrics to assess performance versus budget. 
  • Present complex analyses and concepts in intuitive ways to a non-technical audience across all levels of the company.

Supervision

  • Data Engineer
  • Analyst Data Governance

What do you need to succeed?

  • Minimum of 5 years relevant or related work experience as a Data Scientist, Data Engineer or related role with a focus on data science, data engineering and data governance.
  • Work experience working in Sports, Entertainment, Venue, Hospitality, or similar industry is preferred.
  • Strong experience in building and maintaining data pipelines using tools such as Apache Spark or Airflow.
  • Experience with data governance frameworks, data quality tools, and metadata management is required.
  • Experience in at least one scripting language (Python or R) is required.
  • Hands on experience with SQL and NoSQL databases is required.
  • Familiarity with cloud platforms (Azure, AWS, or GCP) and data warehousing technologies
  • Experience with Tableau is preferred.
  • Experience with Ticketmaster operations and applications (TM One, Archtics, Host) is preferred.
  • Strong marketing, communication and relationship building skills is required.
  • Strong computer skills (Windows, and Microsoft Excel, Word, Outlook, PowerPoint, etc.)
  • Ability to think critically and provide analyses that add insights beyond the original request.
  • Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

#LI-Onsite

Pay Range
$96,000$165,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

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Las Vegas, Nevada, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

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