Senior Manager, Employee Success
Job Summary
Job Description
- 12 years of experience in talent development or similar.
- 4 years of experience in a leadership or managerial capacity.
- Excellent project management and organization skills.
- Strong verbal and written communication skills.
- Proficient in developing executive-level communications.
- Flexible work environment
- Employee share options
- Health and life insurance
8 skills required
Job Details
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
The Sr. Manager of Employee Success will assist in the design and delivery of PayPal’s employee success programs, which includes annual goal setting, talent review process and internal mobility. This role will ensure all programs align with our strategic priorities while partnering with internal stakeholders, (HR Business Partners, Legal, Communications, HR Risk, Rewards, Employee Central, PMO, CMO and others to ensure alignment of these programs internally. This role will manage the long-term maintenance of programs, facilitate training sessions, and manage key project milestones. You will also manage relationships with business clients, partner on executive succession and talent planning, and ensure effective partnerships with Centers of Excellence (COEs) for timely service delivery.Job Description:
Key Responsibilities:
Implement the employee success strategy, which includes performance management and internal mobility, as outlined by the Head of Employee Success and Senior Leadership Team.
Assist in the design, architecture and execution of large-scale performance management programs that align with business objectives, ensuring that each program addresses specific learner needs and organizational goals.
Collaborate with multiple business stakeholders and cross-functional teams to assess business needs, develop impactful solutions, and optimize employee performance across the organization.
Ensure the end-to-end enablement of the performance and internal mobility processes across the enterprise, facilitating continuous feedback, goal setting, and employee development.
Train managers and employees in best practices for conducting performance reviews and providing constructive feedback.
Partner with business stakeholders and cross-functional teams to develop impactful employee success solutions and optimize employee performance evaluation and internal mobility across the organization.
Utilize data analytics to measure the effectiveness of performance management and internal mobility initiatives; collect and analyze performance data to identify trends and areas for improvement, ensuring process efficiency and adoption.
Provide regular reports to senior leadership on employee success metrics and recommend strategies for improvement.
Ensure that employee success initiatives promote a culture of belonging, creating opportunities for all employees to thrive.
Qualifications:
12 years of progressive experience in learning/leadership/talent development, human resources, organization development or similar role and minimum of 4years of experience in a leadership or managerial capacity.
Excellent project management and organization skills, with exceptional attention to detail
Ability to work both independently and collaboratively, while driving execution in a rapidly changing environment
Strong verbal and written communication, facilitation, and presentation skills
Strong Microsoft Excel and PowerPoint skills, particularly in formatting and design
Elevates team performance by being willing to help build team comradery and going out of their way to help others
Proficient in developing executive level communications and presentations
Confidence partnering with all levels, from senior executives to entry level team members
Ability to partner and work strategically with cross-functional teams to drive overall solutions, while appropriately managing issues and risks and large-scale change management
Preferred Qualification:
Subsidiary:
PayPalTravel Percent:
0-
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The US national annual pay range for this role is $123,500 to $212,850For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
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