Senior Manager, Inside Sales

• Hire, onboard, and mentor a high-performing team of Inside Sales Representatives
• Set clear goals and KPIs aligned with revenue and product adoption targets
• Coach team members on consultative selling, discovery, and product demos
• Foster a culture of speed-to-lead, experimentation, and data-informed selling

• Define and optimize processes for qualifying, engaging, and converting product-qualified leads (PQLs)
• Align team activities with broader go-to-market strategies and marketing campaigns
• Ensure leads are routed appropriately and enterprise opportunities are escalated to AEs
• Pipeline & Forecast Management
• Own team pipeline metrics and revenue forecasts
• Monitor CRM hygiene and ensure accurate deal progression and reporting
• Identify trends in performance metrics and implement tactical improvements
• Collaboration & Cross-Functional Leadership
• Partner with Product, Marketing, and Customer Success to align efforts across the PLG funnel
• Provide feedback loops to Product and Marketing on user behavior, objections, and competitive insights
• Champion the voice of the user and sales learnings in product roadmap discussions
• Revenue & Growth Focus
• Manage team performance against monthly/quarterly revenue goals
• Support reps in closing expansion deals, upgrades, and multi-seat opportunities
• Drive initiatives to improve trial-to-paid conversion and increase average deal size

• 10+ years in SaaS sales, with 6+ years in a sales leadership or team lead role
• Proven success managing inside sales teams or SDRs in a product-led or high-velocity sales environment
• Strong understanding of product led growth dynamics and product-qualified leads 
• Experience with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms
• Data-driven mindset with the ability to interpret usage metrics and drive performance from insights
• Strong coaching ability and communication skills, both technical and business-focused
• Ability to manage change, scale processes, and contribute strategically at a high-growth company
• This role requires working in alignment with U.S. time zone hours: 6:30 PM to 3:30 AM IST.

• Attainment of team revenue targets (new MRR + expansion)
• Lead response time and conversion rate improvements
• Rep productivity and quota attainment
• Forecast accuracy and pipeline coverage
• Customer product adoption post-sale

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days of earned leave
• An extra day off for your birthday
• Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
• Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
• Professional development reimbursement  
• Interest subsidy on loans - either vehicle or personal loans.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!