Senior Manager, Post Services, LATAM Operations

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is committed to producing exceptional content across the globe for our subscribers and with that commitment comes the need to support our productions, filmmakers and creative teams with unparalleled operational excellence. The Post Services team within the Studio Management and Services group is charged with the operational management and development of our post production services and spaces and is recruiting for a Senior Manager, Post Services - LATAM Operations to join our Global team with a keen focus on local alignment, adoption, and success, right across our portfolio of services.

The Senior Manager, Post Services - LATAM Operations will serve as a critical link between Netflix’s Global Post Services strategy and the needs of local Title Management teams. This role is responsible for balancing the unique demands of the LATAM region, supporting production partners, ensuring excellence in service delivery, and fostering alignment with global best practices and local production needs. The LATAM lead will have a deep understanding of their regional markets and be highly strategic, using insights, data, and relationships to drive growth, optimize services, and provide value to both local and global stakeholders.

The Role

The ideal candidate is well versed in post production standards and best practices. We are searching for a self starter, thinking strategically and tactically about our services and how we can optimize support, workflow and efficiency across our different models and regions. This position will report to the Director, Post Services.

As our regional leader you will support and empower our local Managers and ICs in their work as we approach the next stage of growth in MPS Dailies and Offline Editorial, alongside the ever growing volume and complexity of services in Screenings and Sound. In addition, Senior Manager, Post Services - LATAM Operations will evangelise, socialise and facilitate this growth by developing relationships and alignment with our key regional stakeholders in Title Management.

Responsibilities

• Team Leadership and Management: Lead and mentor regional teams to create a collaborative, high-performance culture. Ensure teams are aligned on priorities, maintain high standards, and effectively support production partners

• Operational Excellence: Oversee daily operations of Netflix's post-production services in the region, along with the various screening resources and ingest hubs across the LATAM region, focusing on execution, optimization, and high-quality service delivery.  Identify and implement process improvements that drive operational impact and leverage Netflix’s global resources effectively.

• Regional Strategy: Develop and implement strategies to tailor global post production operations to the specific needs and nuances of the LATAM market.

• Stakeholder Engagement: Build and maintain strong relationships with local Content and Title management, production partners, market vendors, product leaders, and cross-functional teams. Act as a trusted regional representative, balancing local needs with global objectives to ensure seamless service alignment and delivery.

• Resource Allocation: Optimize the use of internal post-production resources, ensuring facilities and staff are aligned to meet project demands.

• Tool and Workflow Adoption: Lead initiatives to help shows adopt new tools and workflows, providing training and support to ensure successful integration and utilization.

• Budget Management: Oversee budgeting for post-production activities in the region, ensuring cost-effective operations without compromising quality of delivery to our Shows and stakeholders.

• Innovation and Trends: Stay up-to-date with the latest post-production technologies and trends, recommending and implementing new tools, workflows and processes to enhance efficiency, quality and scale.

• Growth and Opportunity Identification: Continuously monitor market trends and seek opportunities for growth, adjusting strategies and services as needed to expand Netflix’s reach and enhance its production capabilities in the region.

Qualifications

• Experience: Minimum of 10 years of experience in post-production management, with at least 3 years in a leadership role. Experience within the LATAM region is highly preferred.

• Industry Knowledge: Deep understanding of post-production workflows, technologies, and industry standards.

• Communication Skills: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at various levels.

• Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.

• Cultural Awareness: Ability to work effectively in a multicultural environment, understanding regional differences and adapting strategies accordingly.

• Travel: Willingness to travel within the LATAM region, and globally as needed.

• Ability to organize and align globally, regionally and having the experience to know which should be prioritized and when. 

• Proven track record of innovation, initiative, creativity, and implementation

• Proven abilities to embrace, drive and enable change management

• Proven experience leading remote teams and working effectively in a global operational environment.

• Values working in a diverse, inclusive and international environment and are excited by the opportunity to partner with people whose backgrounds, experiences and perspectives may differ from yours.

• Passionate about our culture and values in the workplace.

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.