Senior Manager, Sales Operations

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Role
We’re hiring a Senior Manager, Sales Operations to architect and lead the systems, reporting infrastructure, and enablement strategy that power our field sales team serving hundreds of thousands of healthcare providers nationwide. In this high-impact role, you’ll own Salesforce and the broader sales tech stack, drive operational excellence, and partner cross-functionally to ensure our commercial team is agile, data-driven, and optimized to scale. Prior experience enabling teams who sell into doctor’s offices or clinics is essential.

What You’ll Do
Own and Evolve Our Healthcare Provider CRM

• Serve as the strategic owner of Salesforce, configuring and optimizing the platform to support a national provider network and a ~50-person field sales force.
• Govern inbound and outbound data flows, ensuring data integrity across internal sources, third-party integrations, and downstream reporting tools.

Lead Forecasting, Territory Management, and Quota Strategy

• Design and implement data-driven methodologies for sales forecasting, territory segmentation, and field quota development.
• Continuously refine territory definitions and rep assignments to align with growth priorities and market dynamics.

Implement and Optimize Field Sales Enablement Tools

• Select and manage best-in-class tools to support field and inside sales functions (e.g., routing tools, call tracking, sales engagement platforms).
• Maintain a centralized knowledge base with sales enablement content, product materials, and training resources.
• Oversee training deployment and measure adoption across the field team.

Establish and Operationalize Performance Measurement

• Build robust frameworks to track key sales activities (e.g., dials, drop-ins), monitor field KPIs, and surface insights at all levels of the organization.
• Develop daily, weekly, and quarterly performance reporting for field reps and sales leadership.
• Conduct ad-hoc and deep-dive analyses to identify rep- or territory-level trends and opportunities for performance improvement.

Drive Cross-Functional Alignment and Team Leadership

• Partner closely with Sales, Marketing, Product, and Client Services to optimize workflows, systems, and data handoffs across the customer lifecycle.
• Build and mentor a high-performing Sales Operations function, focused on scalable process design, operational rigor, and continuous improvement.

What You Bring

• 8–10+ years in Sales or Revenue Operations, with at least 3–5 years in a strategic or leadership role within a high-growth B2B or healthcare technology environment.
• Proven experience enabling teams that sell into provider settings—including doctor’s offices, outpatient clinics, or other healthcare organizations.
• Deep Salesforce expertise, including reporting, automation, and configuration—Salesforce Administrator certification preferred.
• Advanced proficiency in BI tools such as Tableau or Looker, with the ability to translate raw data into business-critical insights.
• Hands-on experience with sales enablement platforms such as Gong, Outreach, or CRM-integrated toolsets.
• A strong analytical and systems-thinking mindset, with a passion for building scalable infrastructure and processes.
• Exceptional communication and cross-functional influence, with a track record of aligning stakeholders around operational strategy.

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.