Senior Marketing Operations Analyst

2 Months ago • 3 Years +

Job Summary

Job Description

The Senior Marketing Operations Analyst role involves in-depth analysis of marketing data to provide actionable recommendations for optimizing marketing campaigns and improving business performance. Responsibilities include tracking, analyzing, and reporting on various marketing metrics and KPIs, supporting data-driven decisions with insights, collaborating with the Data & Analytics team on reports and dashboards, understanding marketing and sales objectives, collaborating with cross-functional teams, and participating in marketing analytics and reporting projects. The role requires developing SQL queries, creating and maintaining Tableau dashboards, and presenting data insights to both technical and non-technical teams.

Must have:

3+ years of experience in marketing data analysis
Hands-on reporting experience with CRMs, Marketing Automation tools, SFDC, Google Analytics, and Tableau
Advanced Excel user comfortable with large datasets
Excellent analytical and problem-solving skills
Strong business judgment & marketing knowledge
Experience in defining requirements and driving cross-functional projects
Curious, organized, with strong attention to detail
Experience working in a global company with multiple teams and stakeholders
Excellent English and communication skills
Proven experience working with SQL

Good to have:

Experience with cloud-based data warehouses (Snowflake or similar)
Experience in the tech industry

Perks:

Generous remuneration package
Employee Stock Purchase Plan Enrollment
30 days paid annual vacation
An extra day off for your birthday
2 additional days off for volunteering
Premium healthcare and dental care coverage
Additional pension insurance
Well-equipped gym on-site with CrossFit equipment and a climbing wallCo-funded Multisport card
Daycare Center for your little ones onsite
Flexible working hours and work-from-home allowance
Free underground parking with a designated space for bikes and electric scooters

10 skills required

10 skills required for this role

Add these skills to join the top 1% applicants for this job

google-analytics

sql

data-science

tableau

excel

communication

data-driven-decisions

innovation

marketing-automation

cross-functional

Job Details

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Marketing Operations Analyst and help us do what we do best: propelling business forward.

In this role you would be able to dive deep into marketing data, analyze it, and provide actionable recommendations to optimize marketing campaigns and drive business performance.

In this role, you will:

Regular and ad-hoc tracking, analysis, and reporting on different metrics and KPIs related to channel performance, GTM metrics, media & awareness, funnel metrics, ROI, targets vs actuals, and marketing effectiveness
Supporting data-driven decisions through providing actionable insights & recommendations for improvement
Collaborating with the Data & Analytics team on the creation of reports and dashboards by writing business requirements & driving adoption
Understanding the marketing & sales objectives, the business processes, and the underlying systems
Collaborating cross-functionally with Marketing, Sales, Product, and other teams to better understand the metrics and present insights
Participating and driving projects which support the marketing analytics & reporting strategy
Develop, manage, and maintain complex SQL queries to extract, manipulate, and analyze large datasets from various sources.
Create, maintain, and optimize Tableau dashboards and reports for business stakeholders including development of needed data sources.
Experience with cloud-based data warehouses (Snowflake or similar) will be considered an advantage

Your background:

Bachelor’s degree in Marketing, Business, Statistics, Data Science or related field
3+ years of experience in analyzing marketing data from multiple sources & drawing actionable insights
Hands-on reporting experience with CRMs, Marketing Automation tools, SFDC, Google Analytics, Tableau
Advanced Excel user comfortable with large date sets
Excellent analytical and problem-solving skills
Strong business judgement & marketing knowledge, enjoying ways to improve the business & readiness to make recommendations
Experience in defining requirements and driving cross-functional projects
Curious, organized, with strong attention to detail, quick to spot data integrity issues
Self-driven & adaptive to change
Experience working in a global company and with multiple teams and stakeholders; (tech industry is a plus)
Excellent English and communication skills
Proven experience working with SQL (writing complex queries, joins, subqueries, and optimization).
Strong proficiency in Tableau (creating dashboards, visualizations, and interactive reports).
Excellent communication skills, with the ability to present data insights clearly to both technical and non-technical teams.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.  

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

Compensation

Generous remuneration package
Employee Stock Purchase Plan Enrollment

Vacation, Family, and Health

30 days paid annual vacation
An extra day off for your birthday
2 additional days off for volunteering
Premium healthcare and dental care coverage
Additional pension insurance
Well-equipped gym on-site with CrossFit equipment and a climbing wallCo-funded Multisport card
Daycare Center for your little ones onsite
Flexible working hours and work-from-home allowance
Free underground parking with a designated space for bikes and electric scooters

Apply now!

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!