Senior Operations Manager, International

This is a hybrid position based in New York City and includes regular attendance in the office each week per your departmental guidance.You will report to the Deputy Director of Newsroom Operations.

Responsibilities:

• Work in partnership with the Deputy Director and Director, International Strategy and Operations, on projects including standardizing onboarding, workflow, communications, and operations responsibilities.

• Facilitate regular check-ins with staff to provide support.

• Mentor and provide operational guidance and prioritization to the desk operations manager.

• Be a liaison and a resource for the desk and bureau managers across the globe.

• Work in partnership with hub operations managers in London and Seoul.

• Collaborate with the Global Mobility and HR teams to surface and solve any relocation issues for International staffers.

• Manage the International bureau and car leases while working with News Finance, Facilities, and Legal, to maintain international leases, including our bureau leases in a systematic and transparent way.

• Help create the annual budgets and providing oversight of the budgets, and monthly closes, supplying additional financial reports; partner with the Director of International Strategy & Operations and the department head on understanding trends.

• Manage international transactions for funding bureaus and employees in the field, including wire transfers.

• Manage all departmental expenses outside vendors' payments.

• Manage all freelance payments, contracts, and invoices.

• Perform general administrative tasks to assist editors and the operations manager as assigned, including general day-to-day operations.

• Build systems and standardize operations for the international desk across hubs and bureaus.

• Organize home leave schedules for International staffers rotating into New York.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 8+ years of experience in an operational or administrative role

• Maintain a high degree of confidentiality on all matters

• You have empathy for the challenges that teammates face each day, and a desire to help others do their best work

• You welcome challenges and look for creative solutions

• Leadership qualities. You are level-headed, and can handle difficult conversations while also mentoring and guiding your direct reports to position them for success.

Preferred Qualifications:

• Bachelor's degree preferred, or equivalent combination of training and experience

• You can work with all levels of management and staff and manage the needs of a team of 100+ employees and leaders

• Be accessible after hours or on weekends when breaking news demands

• Belief in our mission. You have a passion for making The Times an indispensable daily destination for our readers and listeners and a commitment to be a part of our innovation and growth.

• Experience with a heavy volume of requests from all team members and answering inquiries, resolving problems, and making appropriate referrals

• You can work and keep an optimistic attitude and work under deadline pressure

• Knowledge of foreign currency exchange.

• Experience with Workday, and Coupa.

REQ-018416