Senior Oracle EPM Support Consultant

As a Senior Oracle EPM Support Consultant, you will manage a team of 5, overseeing their work schedules, approving vacations, and handling shift allowances and expenses. You will be responsible for maintaining and improving the quality of the team's performance, focusing on timely client responses, error-free work (in areas like mappings, security provision, and SOX control adherence), and prompt ticket resolution with thorough documentation. Your role also involves communicating with client management and users, providing coaching and mentoring, documenting processes, and attending client meetings to provide status updates and address inquiries. The job description emphasizes the importance of accuracy, responsiveness, and adherence to established protocols.