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Senior Payment Operations Specialist

Senior Payment Operations Specialist

2 Hours ago • 3-5 Years • Operations

About the job

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cross-functional

Job Description

As a Senior Payment Operations Specialist at Carry1st, you'll optimize the performance of payment infrastructure across proprietary platforms (Carry1st Shop and Pay1st gateway API). Responsibilities include daily monitoring, identifying and resolving payment issues and risks, making tactical configuration changes, reporting on trends, and contributing to the Gateway Squad (a cross-functional team). The ideal candidate has 3-5+ years in Payment Operations, ideally within e-commerce or a PSP, strong analytical skills, and excellent communication. Experience in African frontier markets is preferred.

Must have:

3-5 years Payment Operations experience
Data obsession and payment performance ownership
Strong analytical and problem-solving skills
Excellent written and verbal communication
Experience in frontier markets (Africa preferred)

Good to have:

Love of games and empathy for gamers

Perks:

Fully remote work
International teammates
Social events
Birthday leave

Description

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. Across our publishing and Pay1st business lines, we are partnered with top global game companies like Riot Games, Activision, and Stillfront. We are backed by top investors like: a16z, Bitkraft, Google, Konvoy, Riot Games, Sony and Nas.

As a Senior Payment Operations Specialist, you will work across all of our proprietary platforms and be responsible for optimising the performance of our payments infrastructure to help drive sustainable growth, maintain service availability and ultimately maximise payment success.

You will...

Own day-to-day monitoring and operations of payments for both the Carry1st Shop and our Pay1st gateway API integrations with B2B clients
Identify payment issues, liabilities and risks proactively then resolve as our first line of defence
Make tactical changes to payment configurations to optimise for payment success
Represent the PayOps function to the rest of the business through reporting on issues and trends
Actively contribute to the Gateway Squad - a cross-functional team of product, engineering, customer support, growth, data and more that looks after Carry1st’s payments infrastructure

Requirements

What makes you a great candidate?

3 - 5+ years in a Payment Operations role - ideally within an e-commerce company, a payment service provider (PSP).
You obsess over data and actively engage and own payment performance
Strong analytical / problem-solving skills across technical platforms and large datasets
Strong written and verbal communication skills with the ability to work with a range of people
Experience working in frontier markets with a preference for countries in Africa
Bonus: love of games (of any kind) and real empathy for gamers

Please do not apply if your prior experience is in Finance or Treasury.

Benefits

What will it be like to work at Carry1st?

Carry1st is a fast-paced and dynamic place to work. Our team is diverse and global as we operate fully-remotely across 25+ countries. At Carry1st, you will have the opportunity to…

Build awesome, industry-changing products, every day
Grow with a VC-backed startup at the intersection of gaming and fintech
Work from anywhere in the world with international teammates

Some additional perks…

Social events: Participate in regular company events to relax and connect with teammates
Birthday leave: Enjoy a paid day off on your special day

We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Join us!

Learn more about Carry1st…

Andreessen Horowitz shared why they invested in Carry1st
VentureBeat announced that Carry1st has raised $27 million to develop and publish mobile games in Africa
Remerge hosted Cordel on a podcast to discuss Carry1st and the African gaming market

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About The Company

Carry1st

8 Active Jobs

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, fintech, and web3, we scale awesome content in frontier markets by solving hard problems. We develop, license, and publish games and monetize them effectively with our proprietary platform. We are backed by blue-chip investors like: Andreessen Horowitz, Google, Riot Games, Bitkraft, and Nas.