Senior Playtest Coordinator

Intrepid Studios (Ashes of Creation) is seeking a talented Playtest Coordinator to manage testing activities focused on specific in-game locations or scenarios ("play spots") within our MMO. This role collaborates closely with QA testers, developers, and other stakeholders to ensure thorough testing and high-quality standards across designated game areas.

Responsibilities:

• Coordinate Play Spot Testing Activities:
  • Develop and maintain a comprehensive play spot testing schedule.
  • Assign testing tasks to QA testers based on priority and availability.
  • Monitor progress and ensure timely completion of testing milestones.
• Test Planning and Execution:
  • Collaborate with the Director of QA & DevOps and the Senior Test Manager to define testing strategies and objectives for play spots.
  • Create detailed test plans, test cases, and test scripts for assigned play spots.
  • Execute tests and oversee QA tester execution, ensuring thorough coverage and accurate issue reporting.
• Issue Tracking and Reporting:
  • Identify, document, and prioritize bugs and issues found during play spot testing.
  • Work closely with developers to reproduce, troubleshoot, and resolve issues.
  • Maintain detailed records of test results, bug reports, and testing activities.
• Communication and Collaboration:
  • Act as the primary contact for play testing inquiries and concerns.
  • Facilitate regular meetings and status updates with the QA team and other stakeholders.
  • Provide clear and concise reports on testing progress, issues, and risks to stakeholders and project leads.
• Continuous Improvement:
  • Analyze testing processes and methodologies to identify areas for enhancement.
  • Implement best practices and innovative solutions to improve play spot testing efficiency and effectiveness.
  • Stay current with industry trends and advancements in QA and testing techniques.

Qualifications:

• Education and Experience:
  • Minimum 8 years of experience in QA/testing, preferably within the gaming industry.
  • Experience with MMO games and a strong understanding of their unique testing requirements.
  • Experience in stakeholder management, cross-studio coordination, and organization.
  • Experience with large-scale play testing coordination and execution.
• Skills and Abilities:
  • Strong organizational and time management skills.
  • Excellent attention to detail and a methodical approach to testing.
  • Proficiency in bug tracking and test management tools (e.g., JIRA, TestRail).
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Passion for gaming and a deep understanding of MMO gameplay mechanics.
• Preferred Qualifications:
  • Familiarity with agile development methodologies.
  • Community background in gaming.

Interview Overview:

Below you'll find an outline of the interview plan for this role. Please note that while this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 min interview with a member of our Talent Team
• 60 min interview with the Hiring Manager and Team
• Final interview with the Executive Team
• References calls & a background check

The Legal Bits:

We offer competitive pay based on market standards plus a significant annual bonus structure. The base salary for this role is between $70,000 - $110,00, depending on skills and experience. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall throughout the range based on these factors.

Job descriptions are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required of the employee.

We encourage individuals from all backgrounds, including race, gender identity, sexual orientation, disability status, to apply for positions. We are an equal opportunity employer and we're committed to a fair and consistent interview process and employer experience.

About Us:

Founded in 2015, Intrepid Studios is the independent developer and publisher of the upcoming and Most Anticipated MMORPG, Ashes of Creation. Based in beautiful Southern California, Intrepid has assembled a veteran AAA team of tremendous talent and experience in the MMORPG industry. The gaming industry can be a turbulent storm of hiring cycles and layoffs. We’ve set out to do something different, to break this cycle and create an independent studio capable of withstanding the chaos of this industry. We’ve brought on-board a team of professionals that hold a diverse set of skills, and who all share a singular goal: making fun games. The studio is designed to be an open place for collaboration and communication, a place that is conducive to team building and success. Our goal is to build a family that will laugh together, play together, succeed together, and stay together.

All posted positions are full-time with generous medical benefit options covered 100% by employer for employees and dependents plus paid vacation & sick days, and 401k with matching. 

We're proud to be an Equal Opportunity Employer.

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Intrepid Studios will not tolerate discrimination or harassment based on any of these characteristics. Applicants of all ages, identities, and backgrounds are encouraged to apply. Intrepid Studios will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

See more details on your right to work here: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See more details here: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf.

Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.