Senior Producer, Live Operations

3 Weeks ago • 3 Years + • Monetization

About the job

Job Description

As a Senior Producer, Live Operations at Pocket Worlds, you'll drive Highrise's growth by managing and executing live operations. You'll be responsible for developing and owning a live ops and monetization strategy aligned with business goals. Daily execution involves managing schedules, targets, and in-game sales, offers, and live events. You'll own the roadmap for features and tools, collaborating with stakeholders and game analysts for quantitative analysis to optimize performance. A/B and multivariate testing will be key to improving retention, engagement, and monetization. Experience in F2P mobile live ops, monetization mechanics, and strong analytical skills are essential.
Must have:
  • 3+ years F2P mobile game experience
  • Live ops strategy formulation & execution
  • Data analysis & metric-driven decision-making
  • Monetization design & engagement drivers
  • A/B testing and optimization
  • Cross-functional team collaboration
Good to have:
  • Experience with games generating millions in revenue
  • Experience with SQL, Looker, or other BI tools
  • Fintech, gaming, or consumer social startup experience
Perks:
  • Meaningful equity
  • Equipment allowance
  • Healthcare, 401k/pension
  • Unlimited PTO
  • Education/Training stipend

About Pocket Worlds:

At Pocket Worlds, we are building bleeding-edge technology that enables creators to develop the next generation of social experiences. Our flagship platform, Highrise, is where millions of people express themselves, engage in shared experiences, and create deep friendships. Over 40 million people have already joined the world of Highrise, and it's growing faster every day. Through Highrise, we are connecting the world through shared community created experiences and realizing the positive potential of the internet.

About the Role:

Join us in driving growth at Highrise by managing and executing live operations! This unique opportunity allows you to work with one of the world's largest virtual economies, directly influencing how it operates for millions of users.

As a Senior Producer, your primary focus will be on performance and operational excellence to achieve Highrise's growth goals. Your role will require balancing the delivery of fantastic player experiences with maximizing commercial success.

Utilizing game data, competitive research, and player feedback, you will optimize existing engagement strategies and develop new ones. Collaborating with cross-functional teams, you will translate these strategies into highly engaging features and events. You will also analyze and report on engagement and monetization performance, examining everything from high-level KPIs to specific initiatives.

For those in the USA, we have a strong preference for this person to be located in Austin, Texas. It will be located onsite in our office.

Responsibilities:

  • Develop and own a live ops and monetization strategy that accounts for both audience expectations as well as the company’s business goals.

  • Drive the day-to-day execution of the strategy by owning the schedule, targets, and overall success of in-game sales, offers, and live events.

  • Own the roadmap of features and tools needed to grow, innovate, and improve live ops for Highrise and coordinate their development with relevant stakeholders.

  • Together with game analysts, conduct quantitative analysis to provide key insights into product performance and uncover opportunities for further engagement and monetization.

  • Conduct A/B and multivariate tests to optimize game retention, engagement, and monetization metrics.

  • Bring to the team an understanding of best-in-class F2P mobile live ops activities, feature design, and monetization mechanics.

Requirements:

  • At least 3 years of experience in free-to-play mobile games.

  • Demonstrated track record and experience in running and growing a live free-to-play game.

  • Sound product judgment, ability to formulate live ops strategy, and present clear, measurable key results that will lead to achieving business goals.

  • Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences.

  • Deep understanding of economy and monetization design, as well as of engagement drivers in live service games.

  • Strong quantitative and analytical skills with an emphasis on metrics-driven decision-making.

  • Comfortable taking calculated risks, learning and sharing the lessons learned.

  • Extensive knowledge of live operations and monetization trends within the free-to-play business model.

Bonuses:

  • You have experience taking ownership of live ops for games with millions in revenue.

  • You are a starter who loves to experiment and learn new things.

  • You’re highly energetic and feel comfortable leading and pushing your team to succeed.

  • You have worked in fintech, gaming, or consumer social startups.

  • You are experienced with SQL, Looker, or other BI tools.

Why work with us:

  • Impact: Your work will directly affect millions of users around the world.

  • Growth: Your growth isn’t capped by a career ladder. Show us you can deliver the impact, and we’ll respond with recognition and reward.

  • Elite team: You’ll be a member of a small and elite team with a lot of freedom to go after opportunities you identify.

  • Culture: High trust, high intensity, low process and bureaucracy. We pride ourselves in being a Silicon Valley startup with a laser focus on the mission, and we’ll happily remove all roadblocks in your path to success.

  • Office and team: Directly work with the cofounders in our office located in Downtown Austin.

Pocket Worlds Core Values:

  • Be an Owner (Not a Renter)

  • Experts leading experts

  • Always be shipping

  • Focus on Impact

  • Take every unfair advantage

  • Love what you do

Benefits (US Only):

  • Meaningful equity - we’re here to do amazing work, and we share in our wins together.

  • Equipment allowance - choose what you need to work at your best.

  • Healthcare, 401k / pension (US only)

  • Unlimited PTO.

  • Education/Training stipend - we've set aside a budget for every employee to continue to learn and grow their skills.

Pocket Worlds is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

Any communications from Pocket Worlds will only come from an @pocketworlds.com or @everskies.com domain. If you receive any communications, offers, etc. from any other domain, it is likely a scam.

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About The Company

We're the creators of Highrise, now featured in the iOS App Store with 50 million users and rapidly growing. We're building bleeding-edge technology for developers and amateurs to create immersive experiences and worlds inside our virtual universe.


We believe that the future of virtual worlds is bright, and we're excited to be at the forefront of this industry. As we continue to grow and expand our platform, we're looking for talented individuals to join us on this journey of innovation and creativity. If you're passionate about building the platform to power virtual experiences that bring people together and push the boundaries of what's possible, we want you on our team!

Texas, United States (On-Site)

Texas, United States (On-Site)

Austin, Texas, United States (On-Site)

Austin, Texas, United States (On-Site)

Texas, United States (On-Site)

Austin, Texas, United States (On-Site)

Austin, Texas, United States (On-Site)

Austin, Texas, United States (On-Site)

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