Senior Product Analyst

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

POSITION OVERVIEW

We are seeking a Senior Product Analyst to join our Analytics function — a high-impact, cross-functional team that supports decision-making across operations, acquisition, servicing, and communications.
In this highly visible role, you will collaborate with product, engineering, marketing, and risk teams to identify business opportunities, design experiments, assess performance, and support strategic initiatives across the customer lifecycle.

RESPONSIBILITIES

• Lead strategic workstreams across servicing, communications, acquisition, and operations.
• Design and execute A/B tests to evaluate initiatives such as vendor performance, funnel optimization, feature launches, and communication strategies.
• Develop and refine communication strategies, tailored to where customers are in their lifecycle, to improve engagement and drive business outcomes.
• Evaluate and recommend tools, platforms, and processes to improve operational and customer-facing outcomes.
• Develop and maintain dashboards, KPIs, and reports to measure initiatives and inform stakeholder decisions.
• Collaborate cross-functionally to ensure implementation of recommendations and track business outcomes.
• Build and deliver clear, action-oriented presentations that drive stakeholder buy-in and strategic decision-making.

REQUIREMENTS

• Bachelor’s degree in a quantitative discipline such as Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field.
• 2 to 5 years of analytics experience, ideally within FinTech or Product-based firms.
• Strong proficiency in SQL. Familiarity with Python and ETL pipeline setup in Databricks is a plus.
• Experience with visualization tools such as Domo, Power BI, or similar.
• Demonstrated experience working with clickstream data and analyzing product funnels.
• Ability to thrive in a fast-paced environment with strong ownership and execution.
• Excellent written and verbal communication skills, including the ability to craft compelling presentations.
• Strong interpersonal skills with a track record of strong collaboration across cross-functional teams.

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We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).