About the job
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
- Aligning product strategy with business goals —product and/or business line must ensure that the product goals align with the overall business goals and company strategy. Spearhead projects and inspire cross-functional team members to collaborate and coordinate
- Driving product discovery, market research, and competitor research — Setting the stage for the right approach to product development is vital. The director’s role is paramount in ensuring that the team performs the requisite product discovery and research activities so that the product meets customer needs and provides value
- Driving innovation and new product development initiatives — You will be responsible for driving innovation and research. This could involve adopting modern ways of working and software development frameworks, analyzing the market and competition, and introducing emerging technologies, user interfaces, and robust capabilities to the product suite, among other activities
- Communicating product vision and strategy to stakeholders — In addition to stitching together the product vision, the director of product must also share the vision and strategy with diverse stakeholders, regularly report on the status of development, and keep stakeholders informed of the product organization’s strategy
- Deep Technical Acumen - Director of Product Management should possess a profound technical acumen that goes beyond the basics. This includes a comprehensive understanding of the product's architecture, the technical challenges faced by the engineering teams, and the technological trends shaping the industry. This knowledge is vital for making strategic product decisions and for earning the respect and trust of technical stakeholders.
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
