Senior Product Manager (Platform)

Who we are

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!

Job Snapshot

Mindtickle is seeking a Senior Product Manager to manage and grow the integrations landscape of Mindtickle platform, while also contributing strategically toward the evolution of our overall platform for revenue teams. In this role, you will drive product growth, customer value, and retention, and simultaneously help shape the future of experiences that enhance productivity for sales and revenue organizations.

You'll combine practical product leadership with strategic thinking, leveraging your understanding of emerging technologies in the integrations area to inform our broader platform vision.

• Manage & be the product owner of a product stream of MindTickle’s Platform.
• Collaborate effectively with engineering, sales, and go-to-market (GTM) teams, leveraging B2B experience.
• Define and drive analytics and reporting aspects of SaaS products, with a strong understanding of SaaS platforms and architecture.
• Develop product roadmaps by integrating market direction, competitive landscape, and customer needs.
• Create product requirement documents (PRDs) and user experience specifications, translating user behavior insights and customer feedback into actionable user stories.
• Address the complexities associated with scaling products, working closely with design and engineering teams to solve these challenges.
• Define and analyze metrics to inform product success and guide decision-making.
• Ensure timely delivery and high-quality execution by collaborating with design, engineering, program management, and QA teams.
• Support Sales Enablement, Customer Success, and Professional Services teams by keeping them updated on product features and handling objections.
• Work closely with leadership and stakeholders to execute product strategy, set quarterly goals, track key success metrics, and report on progress.
• Partner with Product Marketing to develop collateral and manage product launches.

• Have 7+ years of work experience, including at least 4+ years as a product manager or tech entrepreneur.
• Have experience managing platform products in a SaaS organization.
• Have a strong ability to identify user pain points and needs, connect insights, and devise strategic solutions.
• Are highly creative with a strong drive to innovate and challenge the status quo.
• Are metric-driven with a proven track record in analyzing data/usage trends and deriving actionable insights.
• Having hands-on experience with Mixpanel, Google Analytics, or similar analytical tools is highly desirable.
• Have excellent communication skills, capable of conveying plans clearly to a global audience and managing ambiguity.
• Have a solid understanding of modern platforms, frameworks, APIs, and issues related to scalability and performance.
• Are proficient in data analysis and software engineering concepts to facilitate effective communication with engineering teams.
• Have a passion for driving projects from ideation to final deployment.
• Have strong prioritization skills and the ability to meet deadlines in a dynamic environment.
• Are a collaborative team player with the ability to build cross-team partnerships and strategic alignment, influencing without direct authority.

Our culture & accolades

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.