Senior Product Manager, Seller Experience

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team and role:

You would be joining the Seller Experience organization within eBay which is at the heart of the overall eBay marketplace. The Seller Experience team focuses on end-to-end digital experiences for our sellers, making it seamless to list, sell and grow a thriving business with eBay. Our Sellers are at the center of everything we do, and our product, engineering and design teams obsess over building best-in-class experiences that our eBay seller community loves.

This role sits in the Inventory Management product organization of Seller experience, focusing on building the most simple and seamless way for our Sellers to list their inventory on eBay.

You will own the complete vision and end-to-end execution of an experience across a key product area for our Sellers! Develop and effectively champion a data-driven and market-informed product strategy that aligns to our eBay corporate strategy and delivers tangible outcomes for our Sellers and the eBay business.

What you will accomplish:

• Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and our seller success metrics 

• Collaborate with senior leaders across eBay’s management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, operations, sales, and strategy

• Demonstrate a relentless focus to listen to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements

• Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment

• Create processes and deliver with speed and transparency. Practice a “decide and go” mentality across you and your team to prioritize and propel the product development process forward to hit our targets. Partner closely with Program Management to manage through blockers and communicate dates and achievements

• Work passionately on behalf of our sellers and the relentlessly improve experiences for our sellers, influencing a higher bar on quality and ensuring the seller is always at the center of our product roadmap and priorities

What you will bring:

• 3 - 5 years of experience in building products, deep expertise in customer focused product management and product development lifecycle

• Experience leading complex, multi-phase strategic product(s) in parallel with the ability to manage matrix teams in a global context to success delivery and excellence

• Proven ability and in-market examples of managing a product that drove significant impact for millions of end users at a global scale

• Exceptional analytical attitude with a successful track record and specific examples of launching products with measurable impact on a global scale

• Advanced understanding in basic data analysis; able to "self-serve" and work with analytics partners to figure out tracking is needed, synthesize/report results, etc.

• Deep understanding of the product development lifecycle from planning through deployment; experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams

• Experience working with design research and qualitative tools to ensure the voice of our seller is at the center of our product development

• Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy of the product

• Technical depth and proven experience with building experiences for mobile apps preferred

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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