Senior Product Manager (Trust & Safety)

3 Months ago • 5 Years + • Product Management • $178,377 PA - $297,295 PA

Job Summary

Job Description

The Senior Product Manager (Trust & Safety) at Epic Games is responsible for developing and implementing strategies and products to ensure a safe and secure environment for players across all platforms. This role involves owning the Trust & Safety product roadmap, driving initiatives from concept to execution, and protecting the community from harmful content and behavior. Responsibilities include collaborating with engineering, data science, design, legal, and customer support teams; developing and refining community guidelines; championing player experience; and staying informed about industry trends. The role requires strong understanding of trust & safety technologies, data analysis skills, and excellent communication abilities.
Must have:
  • 5+ years product management experience (Trust & Safety focus)
  • Strong understanding of trust & safety technologies
  • Proficiency in data analysis and data-driven decision-making
  • Excellent communication and presentation skills
  • Cross-functional team leadership and project management
  • Ownership of projects and results-driven approach
  • Empathy for players and commitment to inclusive gaming
Good to have:
  • Gaming industry experience
  • Familiarity with legal and regulatory aspects of online safety

Job Details

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

PRODUCT MANAGEMENT

What We Do

Product Management partners with game development, publishing, marketing, and platform teams to provide a data and market-driven view of product strategy that aligns with business goals. As part of Epic’s Growth Team, we use our product expertise to identify and drive growth levers to grow our player base and business.

What You'll Do

Epic Games is seeking a passionate and experienced Senior Product Manager for our Trust and Safety team. In this role, you will be responsible for owning the end-to-end development and implementation of strategies and products that ensure a safe and secure environment for our players across all Epic Games platforms. You will take full ownership of the Trust and Safety product roadmap, driving initiatives from concept to execution, and ensuring the effective protection of our community from harmful content and behavior.

In this role, you will

  • Support specific product visions and strategy for Trust and Safety at Epic Games. Support our product roadmaps that align with company objectives and player and creator needs
  • Take full ownership of specific Trust and Safety initiatives, driving projects from inception through to delivery and evaluation. Deliver accountability for the success and impact of trust and safety measures across the organization and hold others to the same accountability standards
  • Collaborate with engineering, data science, design, legal, and customer support teams to ensure the effective implementation of trust and safety measures. Communicate effectively with stakeholders at all levels to drive alignment and support for initiatives
  • Work with the legal and policy teams to develop and refine community guidelines, safety policies, and enforcement practices. Ensure compliance with relevant laws and regulations
  • Champion the player experience by developing user-friendly safety features and tools. Conduct user research and gather feedback to continuously improve trust and safety measures
  • Stay informed about the latest trends and developments in trust and safety within the gaming industry and beyond. Benchmark against industry standards and incorporate best practices into Epic Games' strategy

What we're looking for

  • 5+ years of experience in product management, with a focus on trust and safety, security, or related fields. Experience in the gaming industry is a plus
  • Strong understanding of trust and safety technologies, including content moderation, machine learning, and user behavior analytics. Familiarity with legal and regulatory aspects of online safety
  • Proficiency in data analysis and the ability to make data-driven decisions. Experience with data visualization tools and methodologies
  • Excellent verbal and written communication skills. Ability to clearly articulate complex concepts and present to senior leadership
  • Proven ability to lead cross-functional teams and drive initiatives from concept to execution. Strong project management skills
  • Demonstrated ability to take full ownership of projects, with a proactive and results-driven approach to achieving objectives
  • Deep empathy for players and a commitment to creating a positive and inclusive gaming experience

This role is open to multiple locations across the US (including CA & NYC).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

New York City Base Pay Range
$202,701$297,295 USD
California Base Pay Range
$178,377$261,620 USD

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy .

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found .

Similar Jobs

Fliff  Inc  - Business Analyst

Fliff Inc

Philadelphia, Pennsylvania, United States (On-Site)
9 Months ago
Paxie Games - Data Scientist

Paxie Games

Göztepe, İstanbul, Türkiye (On-Site)
5 Months ago
Nintendo - Associate Insights and Analytics Analyst

Nintendo

Redmond, Washington, United States (Hybrid)
4 Months ago
DWS Group - Data Scientist

DWS Group

Mumbai, Maharashtra, India (Hybrid)
5 Months ago
The Walt Disney Company - Senior Manager, Data Analytics, Disney+

The Walt Disney Company

Minato City, Tokyo, Japan (On-Site)
4 Months ago
Meta - Manager, TPM - Reality Labs

Meta

Sunnyvale, California, United States (On-Site)
5 Months ago
N-iX - Senior/Lead Product Owner

N-iX

Ukraine (Remote)
1 Month ago
ComeOn Group - Sportsbook Product Owner

ComeOn Group

St. Julian's, Malta (Hybrid)
1 Month ago
Riot Games - Technical Product Manager III - VALORANT, Cross-VALORANT Experience (XVX)

Riot Games

Dublin, County Dublin, Ireland (On-Site)
5 Months ago
NVIDIA - Platform Software Product Manager

NVIDIA

Santa Clara, California, United States (Remote)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ness Digital - Senior BI Developer

Ness Digital

Iași, Iași County, Romania (Remote)
1 Month ago
Moonbug Entertainment - Senior Client Success Manager

Moonbug Entertainment

Los Angeles, California, United States (On-Site)
1 Month ago
Interim Deal | Matchmaker for interim professionals - UX Designer

Interim Deal | Matchmaker for interim professionals

Datta, Haryana, India (On-Site)
7 Months ago
The Walt Disney Company - Senior Manager, Data Analytics, Disney+

The Walt Disney Company

Minato City, Tokyo, Japan (On-Site)
4 Months ago
PAPAYA - FP&A Analyst

PAPAYA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
DraftKings - Pick6 Operations Associate

DraftKings

Plovdiv, Plovdiv Province, Bulgaria (On-Site)
4 Weeks ago
EVitamin Business Consulting   - 3D Artist

EVitamin Business Consulting

Indore, Madhya Pradesh, India (On-Site)
10 Months ago
Magic Media - Senior Automation Engineer

Magic Media

Rio De Janeiro, Brazil (Remote)
1 Month ago
Paytm - Manager - Business Analyst - Offine Merchants- QR

Paytm

Noida, Uttar Pradesh, India (On-Site)
4 Months ago
Survios - Senior Technology Engineer - Automation, Analytics and Live Ops (Unreal Engine 5)

Survios

Marina Del Rey, California, United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in undefined

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Product Management Jobs

Embark Studios - Product Manager - Games

Embark Studios

Stockholm, Stockholm County, Sweden (On-Site)
5 Months ago
Scopely - Senior Producer, Incidents - Monopoly GO!

Scopely

Barcelona, Catalonia, Spain (Remote)
1 Month ago
PwC - IN_Senior Associate– AEM /IT PMO -IT Function Transformation- Advisory – Noida

PwC

Noida, Uttar Pradesh, India (On-Site)
6 Months ago
Scorewarrior - IT Project Manager

Scorewarrior

Limassol, Limassol, Cyprus (On-Site)
1 Month ago
Life church - Senior Program Manager

Life church

Edmond, Oklahoma, United States (On-Site)
6 Months ago
Tonies - Senior Strategy Manager

Tonies

Düsseldorf, North Rhine-Westphalia, Germany (On-Site)
1 Month ago
Avnet - Product Manager/Business Developement

Avnet

Pune, Maharashtra, India (On-Site)
6 Months ago
Kaedim - Customer Success Engineer

Kaedim

London, England, United Kingdom (On-Site)
1 Year ago
Scopely - Production Director - Monopoly GO!

Scopely

Seville, Andalusia, Spain (Hybrid)
3 Months ago
Onward Search - IT Service Delivery Manager

Onward Search

Newtown, Pennsylvania, United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Founded in 1991, Epic Games is a leading interactive entertainment company and provider of 3D engine technology. Epic operates Fortnite, one of the world’s largest games with over 350 million accounts and 2.5 billion friend connections. Epic also develops Unreal Engine, which powers the world’s leading games and is adopted across industries such as film and television, architecture, automotive, manufacturing, and simulation. Through Unreal Engine, Epic Games Store, and Epic Online Services, Epic provides an end-to-end digital ecosystem for developers and creators to build, distribute, and operate games and other content. Epic has over 40 offices worldwide with headquarters in Cary, North Carolina.

Montreal, Quebec, Canada (On-Site)

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)

Montreal, Quebec, Canada (On-Site)

Cary, North Carolina, United States (On-Site)

Vancouver, British Columbia, Canada (On-Site)

Cary, North Carolina, United States (On-Site)

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)

Los Angeles, California, United States (On-Site)

Cary, North Carolina, United States (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Epic Games

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug