Senior Project Manager

1 Hour ago • 7 Years +

Job Summary

Job Description

The Senior Project Manager will play a key role in collaborating with the client on digital projects for high-traffic websites. This role involves leadership and support across the client's products. The role requires guiding digital communications efforts across multiple channels and platforms, specifically design systems. Collaboration with internal creative and development teams and other stakeholders is essential. The ideal candidate should be comfortable with change and ambiguity.
Must have:
  • 7+ years of digital project management experience.
  • 4+ years of experience developing marketing content.
  • Experience managing design systems.
Good to have:
  • Familiarity with digital communication platforms and technologies.
  • Experience with iWork & Office productivity tools.
  • Experience with collaboration and issue tracking tools.
  • Strong understanding of project management principles.
Perks:
  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Extensive winter holiday office closures
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Job Details

The Senior Project Manager plays an integral role in collaborating closely with our client to deliver on digital projects which drive one of the world’s most trafficked websites. You will take a leadership role and support our client’s presence across all of their products. Their digital properties are a showcase for Internet standards and innovation in addition to being a critical part of the product marketing strategy.  

Candidates for this position must have a solid track record of guiding key digital communications efforts across multiple channels and a range of platforms - specifically design systems. This role will require close collaboration with internal creative and development teams, as well as other business stakeholders. The ideal candidate will be comfortable with ambiguity and change, able to focus on the smallest detail as well as define strategic plans. 


You Are: 

  • A self-starter, self-motivated, self-sufficient
  • A natural collaborator who builds positive relationships and leads multidisciplinary teams toward desired results
  • Committed to excellence and have an outstanding attention to detail
  • Comfortable working on complex digital and interactive projects with multiple work streams
  • An excellent written and verbal communicator, with great interpersonal and presentation skills
  • Flexible and able to accommodate rapid change and ambiguity
  • Able to manage complex programs in fast paced and changing environments
  • Able to organize information quickly and summarize succinctly
  • Someone who builds strong relationships with creative, development, and QA
  • Comfortable working under tight deadlines 

You Have: 

  • 7+ years’ experience in digital project management supporting the marketing and development of digital communications across a variety of channels and platforms
  • 4+ years’ developing marketing content for multiple digital platforms and partners
  • Experience managing design systems is a must 
  • Familiarity with digital communication platforms and technologies  
  • Experience with iWork & Office productivity tools such as Keynote, Pages, Excel, Word, MS Project, Visio, and PowerPoint
  • Experience with collaboration and issue tracking tools such as Box, JIRA, and Confluence
  • Strong understanding of how to manage and control project scope, schedule, budget and resource management / reporting and change management, project roadmap development, and revenue forecasting
  • Strong knowledge of Project Management principles, methods, and techniques
  • Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies 

What We Offer: 

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Extensive winter holiday office closures
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Internal learning and development programs
  • Enterprise-wide employee discounts 

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days per week. 

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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